Job Description

JOB TITLE

: Senior Sales Associate

REPORTING TO

: Retail Manager

LOCATION

: London

We are looking for an experienced

Senior Sales Associate

to support our Retail Manager and work across our concessions stores in

Selfridges, Liberty and our store in Monmouth Street, Covent Garden

. Astley Clarke is a fast-growing British demi-fine jewellery brand that bridges the gap between trend-led costume jewellery and classic fine jewellery.

About You

The ideal candidate is an experienced retail professional looking for progression in their career. An individual with a

confident, approachable style

and a

keen eye for detail

. This role will play a key role in supporting and deputising for the Retail Manager, so a desire to progress within Retail is a must. While a passion for jewellery is important, we value your ability to provide exceptional customer service and work effectively in a team environment. Previous jewellery experience is preferred but not essential.

Key Responsibilities

CUSTOMER EXPERIENCE

Deliver excellent customer experience in-store that drives sales and represents the Astley Clarke brand Have deep product knowledge to provide expert guidance to customers Achieve and exceed sales targets through proactive customer engagement Collaborate with the Head Office team by sharing customer feedback and insightful suggestions for enhancing the overall customer experience.

STORE MANAGEMENT

Support and deputise for the Retail Manager, being across all areas particularly in training and development of team Ensure the store consistently meets or exceeds company standards for cleanliness, organisation, and visual merchandising Assist in daily store operations and inventory management Collect and manage customer data for our database

PROFILE

A retail professional with a confident and approachable style While a passion for jewellery is important, we value your ability to provide exceptional customer service and work effectively in a team environment. A keen eye for detail. Weekend availability Available over the peak period in December Jewellery experience is beneficial

Benefits:

Company pension, Employee discount, Commission pay

Schedule:

8 hour shifts. Weekend availability. Must be available over peak period in Nov/Dec 2025.

Job Types: Full-time, Permanent

Pay: 27,000.00-32,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Employee discount
Schedule:

Monday to Friday Weekend availability
Application question(s):

Are you available to work over peak period of Nov/Dec? Do you have at least 2 years of customer-facing retail experience?
Work Location: In person