Job Description

Overview

Here at Mercia Garden Products Ltd we are seeking an organised Senior Sales Administrator to be responsible for managing queries, analysing data, and maintaining our client accounts. The responsibilities of a key account support will include supporting the Sales Manager liaising with retailers to ensure we offer the best service possible.

About Mercia Garden Products LTD

As one of the UK's leading manufacturers and retailers of sheds, summerhouses, and outdoor garden buildings, we have been shaping British gardens since 1878. We take pride in designing products that blend tradition with modern innovation, our wide range of products helps customers transform and create outdoor spaces they love.

This role is essential to ensure the retention and growth of our valuable client accounts. If you are a highly motivated individual ready to make a positive impact on our client accounts, we encourage you to apply!

Responsibilities

Provide comprehensive support to the Sales Manager in managing client relationships and ensuring customer satisfaction. Processing orders accurately and efficiently Maintain and process accurate records of client interactions, sales activities, and account status. Managing pricing updates, products and stock reporting Act as a point of contact for clients, addressing enquiries and resolving issues promptly to maintain strong partnerships.

Requirements

Proven record of experience in a similar role Strong customer service skills A proactive attitude and mindset, with the ability to work independently and as part of a team Excellent organisational skills Problem-solving skills Excellent written and verbal communication skills Attention to detail
Mercia Garden Products Ltd is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation ("Protected Characteristics").

Please note due to high volume of applicants, it may not always be possible to respond to each person. If you do not hear from us within 4 weeks of applying, please assume to be unsuccessful.

Job Types: Full-time, Permanent

Pay: 26,500.00 per year

Benefits:

Casual dress Company pension Employee discount Health & wellbeing programme On-site parking
Work Location: In person