Job Description

About Us

As a leader in healthcare services, we specialize in delivering high-quality treatments tailored to our clients' needs. We are looking for a highly motivated, sales-driven professional to join our team. This role focuses on customer service, sales conversion, and KPI achievement, offering valuable insights into the UK healthcare industry.

Why Join Us?

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Revenue-Driven Role

- Competitive base salary with generous commission & performance bonuses.
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Hands-On Sales & Aesthetics Experience

- Real-world exposure to the fast-growing medical beauty industry.
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Fast-Paced Growth Environment

- Work with an ambitious and supportive team, with clear career progression opportunities.
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Industry Insights & Connections

- Build valuable relationships within the UK healthcare and medical sectors.
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Exclusive Perks

- Employee discounts on treatments, skincare products, and access to premium beauty services.

Key Responsibilities

1. Sales & Client Conversion (KPI-Driven)

Proactively engage with potential clients via phone, email, and online platforms to

convert leads into sales

. Meet and exceed KPI targets related to

client conversion rates, retention, and revenue growth

. Follow up with leads to maximize engagement and

increase booking rates

. Identify upselling opportunities by recommending health check-up packages and IV drip therapies.

2. Client Relationship Management

Handle inbound inquiries via phone, online chat, and email, providing

professional consultation on health and clinical treatments

. Deliver an

exceptional customer experience

, ensuring client satisfaction and long-term loyalty. Resolve customer concerns effectively, escalating complex cases when necessary.

3. Operational Support & Documentation

Maintain accurate sales records and track client interactions to improve sales strategies. Assist in optimizing customer workflows to improve conversion rates. Support marketing initiatives, including

social media updates and promotional content creation

.

Ideal Candidate Profile

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Sales-Oriented & KPI Driven Professional

- Proven track record in achieving and exceeding sales targets, with strong skills in client relationship management, business development, and private client acquisition. Experienced in managing the customer funnel and driving a closed-loop sales process. While medical industry knowledge is advantageous, it is not essential. Candidates with a healthcare or medical background will be given priority.
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Fluent in English (Professional Level)

- Mandarin proficiency is

required

to communicate with Chinese-speaking clients.
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Excellent Communication & Persuasion Skills

- Able to

sell effectively, handle objections, and build strong client relationships

.
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Proactive & Resilient

- Able to work under pressure, meet KPIs, and turn challenges into opportunities.
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Strong Problem-Solving Abilities

- Solution-driven approach to managing client concerns.
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Tech-Savvy & Organized

- Proficient in

CRM tools, MS Office, and digital communication platforms

.

Key Job Activities

Shift-Based Work

- Must be flexible with working hours.

Work Remotely?

- No, this is an in-person role.

Job Type: Full-time

Pay: 28,000.00-40,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company events Employee discount On-site parking Referral programme
Schedule:

Day shift Monday to Friday Weekend availability
Ability to commute/relocate:

London WC1H 9PY: reliably commute or plan to relocate before starting work (required)
Language:

Mandarin (required)
Work Location: In person

Expected start date: 30/08/2025