Job Description

Senior Sales Executive

Our Vision

To be the universal answer to the question 'Where should be get together?'

Our Mission

To create lasting memories for people of all generations through a shared, world- class entertainment experience.

Our Values

Bring your 'A' game- We strive for excellence in everything we do. Lead the Way- Our associates embrace and are inspired by change. Own the Fun- We revel in our guests' enjoyment. Care Deeply- We take great care of our guests, our associates and the communities we call home.

Location:

Puttshack Venue

Hours:

45 hours per week including 1-hour break per day.

Reporting to:

Head of Sales

Role:

We are looking for a Senior Sales Executive in our venue, who will be responsible for answering our inbound calls and picking up our enquirers from our booking system. You will convert enquirers through to bookings, maximising SPH through up-selling and minimum spends, manage your enquirers through to completion including pre-orders and payments so a good attention to detail is essential.

Key Areas of responsibility

Respond to a high volume of inbound calls and online enquiries. Ensure guests receive the ultimate Puttshack experience by offering the most appropriate products and setup available based on their requirements Achieve quarterly sales targets Maximise revenue by converting enquiries, recognising business prospects and upselling Ensure every detail of a customer's reservation has been accurately recorded following established procedures

Who you are:

An outgoing individual with a bubbly and positive personality Must be computer literate and able to communicate effectively via phone and email Exceptional customer service skills Exceptional organisational and administration skills with a superior attention to detail A self-starter with strong time management and multitasking skills Ability to build rapport quickly and create professional, sustainable relationships A fast learner with a proactive approach

Qualifications and Experience:

Previous experience using a CRM system Currently an overachieving sales executive ready to take the next step up or a current senior sales executive looking for a new challenge Preferably with experience in the hospitality sector

Offerings

Free golf & 50% discount on food and drink for up to 6. Hybrid working 20 days holiday plus bank holidays Discretionary annual bonus Onboarding plan to set you up for success! Access to continuous development through a blended learning approach. Access to Medicash - Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more! Refer a friend - Up to 500 referral fee (T&Cs apply)
Enhanced maternity & Paternity
Generous expense policy (T&Cs apply) Enrolment to our communication community - PuttApp Wagestream membership - access 50% of your wages as you work, building pots and financial support. Team socials to join throughout the year!

If you feel that you can lead the way in the position as a Senior Sales Executive and bring your a-game through the essential requirements, apply today to be considered!




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