Job Description

The Sales Executive position will provide higher level admin support to the Open Market sales team and act as a point of contact for our customers. This role will cover the HarperCollins Children's Books, HarperFiction, HarperNonFiction, William Collins & 4th Estate, Harlequin and Farshore divisions. The role covers the Europe, Middle East, Asia, Caribbean and Latin American markets. There is also direct account sales support for Africa, Pakistan and parts of Europe this includes day-to-day contact with customers in these markets and active selling of key titles to the regions.
This is an exciting opportunity for someone who is looking to their second job role in publishing, build commercial sales knowledge and gain exposure to multiple publishing divisions. This role will also be attending book fairs and supporting across wider sales-based projects from time to time, this may include travel.
Key Responsibilities:
Sales administration including answering customer queries and liaising with Customer Services
Work on bespoke internal systems relating to processing orders and prices, the raising and payment of marketing spend (including maintenance of the budget grid)
Running subscription and sales reports
Provide support for Sales Managers and acting as the second point of contact for customers both in the UK and overseas
Internal support for meetings with key stakeholders, providing monthly sales figures and managing marketing spend budgets
Work with European Sales Manager on provision of material for customer trade catalogues.
Point of contact and overseeing event/author orders
Point of contact for US colleagues on shared publishing
Assisting with preparations and planning for London Book Fair and Frankfurt Book fair
Experience Required:
Experience of working within an office environment
Administration experience
Knowledge or experience of customer service practices
Experience of learning and adapting to new systems
Interest and passion for books and keen to develop knowledge of the industry
Skills Required
Process driven
Quick to learn various internal systems
Organisation and time management
Able to multi-task and prioritise
Communication skills both written and verbal
Good eye for detail
Creative thinking and suggest new ideas
Problem solving skills
Benefits
Hybrid working model (3 days in the office)
28 days holiday plus bank holidays (option to buy and sell holiday days)
Enhanced pay for maternity, paternity, adoption and shared parental leave
Private healthcare cover and life assurance
Summer Hours
Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
Season ticket loans (from day 1 for entry level) and cycle to work scheme
Relocation Rent Support Loan
Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work
Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes
Virtual GP and eyecare vouchers
Gym membership discount
Onsite physiotherapy (London only)
Charitable donation matching and 2 volunteering days
We're a certified Carbon Neutral company
Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)
With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire
Free e-books and audiobooks, digital newspaper subscriptions and discounts on books
Subsidised canteen and retail discounts
Onsite prayer room
At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.
If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to with subject heading 'Vacancy Query' plus the job title and we will aim to get back to you within 5 working days.
Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

Skills Required