Job Description

Senior Sales Support - Retail & Leisure

About Us

We are the leading specialist advisor for buying and selling businesses in our sectors - convenience retail, leisure, medical, pubs, restaurants, childcare, healthcare, and hotels. With 90 years of experience, we offer professional brokerage and advisory services, through our UK wide team. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services.

Purpose of the Role

We are looking for a Senior Sales Support professional to join our successful Retail & Leisure team, to be based in our

Nottingham

office. In this role, you'll provide essential support to fee-earning colleagues throughout the full lifecycle of selling specialist retail and leisure businesses--from registering applicant requirements and booking viewings to following up on offers, preparing Memorandums of Sale, and assisting with deal progression.

While previous secretarial experience would be an advantage, it's not essential. This is a fantastic opportunity to join a growing, ambitious team.

About the team

The role will report directly to a Regional Director and ultimately to the UK Managing Director. However, you will also work closely with regionally based fee earners, locally based support staff and a wider central support team of IT and Marketing personnel.

Duties and Responsibilities

Deliver excellent client and applicant care, managing inbound calls, emails, and enquiries. Register applicant requirements and ensure they receive new or remarketed instructions. Booking viewings, record and follow up on offers, and create Memorandums of Sale (MOS). Esure compliance, including buyer/seller documentation and Anti-Money Laundering checks. Assist with business development initiatives, including lead generation and list building. Prepare pitch documents and other marketing collateral to support new business opportunities. Create and implement marketing campaigns (mail, email, and digital), including uploading/downloading images and documents to IT systems. Produce sales details and arrange back-office materials for new instructions (e.g., EPCs, photography, sale boards). Maintain and update CRM (IBIS) data and applicant records. Support larger projects and contribute to enhancing the company's reputation and profile UK-wide. Organise and assist with events, meetings, and occasional office facilities management. Maximise PR opportunities, including press releases and Trustpilot reviews. Periodically review withdrawn instructions and revisit old stock with new marketing strategies.

Person Specification

Skills and Experience

GSCEs or equivalent grade C or above Maths and English; Essential Minimum 1 year working in a property sales support or other client facing environments; Desirable. Excellent knowledge of Microsoft Office- especially Excel & PowerPoint; Essential Strong Verbal & Written communication skills; Essential Highly organised and self-motivated; Essential

Personal Characteristics

Strong team player Self-motivated, persistent, and intuitive Polite and professional Excellent communicator Proactive, organised and meticulous. Enjoy working in a fast-paced environment. Flexible and adaptable, responding well to change. Able to use your own initiative. Able to effectively prioritise workload. Able to work under pressure and to deadlines.

What we offer

Discretionary sector performance bonus 25 days holiday plus bank holidays Holiday carryover & additional Christmas leave Life assurance Employee wellbeing assistance via Plumm "Recommend a Friend" employee referral bonus Enhanced family friendly leave Cycle to work scheme Eyecare vouchers

Our Values

Adaptable, Collaborative, Innovative, Personal and Trusted, you can learn more about life at Christie & Co here: https://www.christie.com/careers/what-makes-the-christie-co-experience/

Please apply today, or for more information, contact:

careersuk@christie.com

Christie & Co is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

Job Types: Full-time, Permanent

Pay: 29,000.00-32,000.00 per year

Benefits:

Company pension Work from home
Application question(s):

Do you have experience within the property sector?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Nottingham NG1 2GQ