Job Description

As a

Key Holder

, you play a crucial role in supporting store operations, ensuring a seamless customer experience, and upholding brand standards. You will assist in opening and closing procedures, support the management team, and drive sales while providing outstanding service.

Responsibilities

Deliver an elevated customer experience. Open and close the store in the absence of management, ensuring all security and operational procedures are followed. Assist in training and mentoring the team, leading by example with sales and service. Support daily operations, including stock management, visual merchandising, and maintaining store standards. Process transactions efficiently and accurately while maintaining a high level of customer engagement. Help achieve store sales targets and key performance indicators (KPIs). Ensure compliance with company policies, health and safety guidelines, and loss prevention procedures. Provide feedback to management on customer trends, product performance, and store operations.

Who You Are

A proactive and confident individual with retail experience, ideally in a supervisory or key holder role. Passionate about delivering excellent customer service and driving sales. A strong communicator with the ability to inspire and motivate a team. Detail-oriented with excellent problem-solving skills. Flexible and adaptable, able to work evenings, weekends, and holidays as needed.

What We Offer

Competitive salary and performance-based incentives. Generous employee discount and access to exclusive brand perks. Career development and training opportunities. A supportive and dynamic work environment.
If you are a dedicated and enthusiastic retail professional looking to take the next step in your career, we would love to hear from you!

Job Type: Full-time

Pay: 27,000.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Company pension Employee discount
Schedule:

Weekend availability
Work Location: In person