Job Description

Secondment/Fixed Term Opportunity until 31 March 2026

Senior Service Coordinator

Salary: Grade 9 (40,755 - 42,324)



Hours of work: 36 per week / Monday - Friday

The Opportunity

We are looking for a Senior Service Coordinator to sit within Social Work with Families.


Working alongside the Service Leader you will use your existing business administration experience to ensure the implementation of best practice and service standards that delivers a flexible and agile service to support practitioners and managers in making a positive difference to Children, Young People and Families in Croydon.



We're seeking highly motivated individuals with the skills, knowledge, and experience to provide high quality service support within Children's Social Care.



You will have excellent interpersonal and communication skills that will enable you build effective working relationships and ensure collaborative ways of working with service coordinators, practitioners, social workers, and managers.


If you have the energy, drive, and passion to making a difference we would love to hear from you.

Benefits of Working with Us

A pension scheme with an average employer contribution of 20% 32 days' annual leave in addition to Bank Holidays Investment into your staff well-being

Why Join Us

The ethos at Croydon is very much about working together to make positive change You will join an established team who can help you settle in and offer their expertise You will have the support of colleagues within service support services and colleagues in the wider practice system.

About You

We are looking for a confident individual, who also has:


Knowledge of common service support systems used throughout the council. Good knowledge and understanding of the customers' service support requirements. Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment. Delivering customer service expertise Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment. A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment. Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

Closing date: 23

rd

July 2025 @ 11:59pm

Interviews will take place w/c 28th July 2025

Equal Opportunities and Safeguarding Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.



As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.



Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.


The Successful candidate will be subject to an Enhanced DBS check which allows them to work with children and adults.