Job Description

The role is in Apple Services Engineering (ASE) in London. ASE is the team behind high profile services such as Apple iCloud, Apple Music, Apple TV, Apple Arcade and more. We are looking for a world-class software engineer to design and build the software for our customer engagement platform, used within Apple Services for message orchestration. The people here at Apple don't just build products - they build the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple iCloud, Apple Music, Apple TV, Apple Arcade, Apple News+, Apple Fitness+, Apple Wallet and more. In this team, you would be responsible for designing, building, improving and maintaining server-side apps that process requests at phenomenal scale, with low latency and high availability, supporting customer messaging features for our Apple Services. These apps orchestrate customer messaging built by operations teams using our self-service platform. This includes targeting, personalising and A/B testing messages to grow our active user base for Apple Services. The responsibilities as a senior member of the team include:

Responsibilities

Anticipating, architecting and coding to cater for our highly-distributed mass-scale Apple ecosystem Frequently collaborating with multiple partner engineering teams and consumers of our platform Creating reusability across our features and our engineering stack e.g. utilising standard libraries and contributing to their development Introducing best practices and automation, and driving their acceptance Creating technical design documents and driving consensus across stakeholders Representing our team in meetings and driving consensus across participants Working with our QA and SRE teams to establish reliability and quality goals

Minimum Qualifications

A relevant degree and at least 5 years of practical experience as a software engineer, or comparable industry experience and at least 7 years of practical experience as a software engineer Skilled at writing clean and high-performant code in Java Using data structures, concurrency and design patterns Demonstrates curiosity and a strong ability to learn independently and continuously

Preferred Qualifications

Designing and building loosely coupled and eventually consistent distributed systems Experience designing and building production APIs using micro-services written in Java Skilled at using test driven development to empower CI/CD workflows Proven track record making critical architectural decisions that have long-term impact on success Experience technically leading software development projects across teams Works well in multi-functional environments, collaborating effectively with many other teams across our organisation and time zones





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