Job Description

The role is in Apple Services Engineering (ASE) in London. ASE is the team behind high profile services such as Apple iCloud, Apple Music, Apple TV, Apple Arcade and more. We are looking for a world-class software engineer to design and build the software for our customer engagement platform, used within Apple Services for message orchestration.



The people here at Apple don't just build products - they build the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple iCloud, Apple Music, Apple TV, Apple Arcade, Apple News+, Apple Fitness+, Apple Wallet and more.



In this team, you would be responsible for designing, building, improving and maintaining server-side apps that process requests at phenomenal scale, with low latency and high availability, supporting customer messaging features for our Apple Services. These apps orchestrate customer messaging built by operations teams using our self-service platform. This includes targeting, personalising and A/B testing messages to grow our active user base for Apple Services.



The responsibilities as a senior member of the team include:","responsibilities":"Anticipating, architecting and coding to cater for our highly-distributed mass-scale Apple ecosystem

Frequently collaborating with multiple partner engineering teams and consumers of our platform

Creating reusability across our features and our engineering stack e.g. utilising standard libraries and contributing to their development

Introducing best practices and automation, and driving their acceptance

Creating technical design documents and driving consensus across stakeholders

Representing our team in meetings and driving consensus across participants

Working with our QA and SRE teams to establish reliability and quality goals

Preferred Qualifications

Designing and building loosely coupled and eventually consistent distributed systems

Experience designing and building production APIs using micro-services written in Java

Skilled at using test driven development to empower CI/CD workflows

Proven track record making critical architectural decisions that have long-term impact on success

Experience technically leading software development projects across teams


Works well in multi-functional environments, collaborating effectively with many other teams across our organisation and time zones

Minimum Qualifications

A relevant degree and at least 5 years of practical experience as a software engineer, or comparable industry experience and at least 7 years of practical experience as a software engineer

Skilled at writing clean and high-performant code in Java

Using data structures, concurrency and design patterns

Demonstrates curiosity and a strong ability to learn independently and continuously



At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more