Job Description

Core Purpose:

To represent Fertility Network UK in Wales, promote the charities services and provide moral support and advice for beneficiaries. To co-ordinate activities across Wales by liaising with individuals, community groups, relevant agencies, health care professionals, hospitals/clinics and providing branch contact for the Chief Executive, Trustees, Volunteers, and other staff. To collate and report on statistics, feedback and data for use in funding bids and annual reports.

Applicants should be based in or around Wales

. Position is home based with occasional travel throughout Wales.

Key Responsibilities

Oversee and lead on all support services and projects undertaken by Fertility Network UK with a focus on Wales.

Line management of staff.

Identify gaps in services and develop provisions where appropriate.

Maintain existing relationships and develop new relationships with stakeholders, attending relevant stakeholder meetings and working with relevant government bodies to influence policy.

Recording and reporting on KPIs for funders and other reports.

Provide support services to beneficiaries by way of our support groups, social media platforms, online chat function and phone services.

Recruit and manage volunteers and develop training programmes alongside other Senior Support Coordinators.

Develop and coordinate our Fertility in the Workplace initiative in Wales.

Liaise with other staff members to ensure cohesive working across the organisation.

Key skills:

Organisational skills.

Line Management experience

Demonstratable experience of setting and working to KPI's successfully.

Ability to interpret funders KPI's and ensure support is shaped to achieve the desired outputs.

Experience in report writing with both qualitative and quantitative data.

Demonstratable experience of representing an organisation and develop collaborative partnerships.

An understanding of the landscape of Wales in relation to healthcare and government.

Knowledge of relevant charity legislation.

Experience of developing and hosting service user events.

Ability to produce tailored reports, presentations and spreadsheets.

Experience of using Microsoft.

Excellent written and oral presentation skills.

Excellent numeracy skills.

Ability to influence persuasively and engage effectively.

Excellent interpersonal skills.

Educated to A level standard (or equivalent).

Experience of developing collaborative partnerships.

Ability to collate and review data.

Understanding of budgets.

A good understanding of the challenges facing those who are affected by difficulties in conceiving.

Job Types: Part-time, Fixed term contract
Contract length: 48 months

Pay: 21,857.14 per year

Expected hours: 30 per week

Schedule:

Monday to Friday
Application question(s):

Do you feel you have a good understanding of the challenges facing those affected by difficulties in conceiving?
Language:

Welsh (preferred)
Work authorisation:

United Kingdom (required)
Location:

Wales (Wales) (preferred)
Work Location: Remote

Application deadline: 30/05/2025
Reference ID: Fertility Network UK; Senior Support Coordinator (Wales)
Expected start date: 01/07/2025