Job Description

Senior Support Worker / Team Leader

About Us

Clarian Hope is a small, family-run organisation providing high-quality care and support for adults with learning disabilities. Our homes are built on a foundation of warmth, inclusivity, and a strong sense of family, supported by a dedicated team of compassionate carers. We take pride in creating a positive, person-centred environment that enhances the lives of the individuals we support.

More information can be found on our website:

www.clarianhope.co.uk

We are seeking a

Senior Support Worker / Team Leader

to oversee the day-to-day operations of designated services, ensuring the highest standard of care and support for residents.

Key Responsibilities: Service Management & Leadership

Oversee the

day-to-day running

of designated care services. Ensure

staff rotas

are in place to meet contracted hours and effectively support residents. Maintain

accurate records

of care provision, ensuring compliance with policies and procedures. Implement and monitor service systems in line with regulatory and company standards. Manage all

service finances

in accordance with financial policies.

Supporting & Developing Staff

Provide

direct supervision and mentoring

to support staff. Lead staff in developing

person-centred support plans

that reflect the interests and wishes of individuals. Identify training needs and support staff development in collaboration with the

Team Manager

. Monitor staff performance, ensuring adherence to company policies and best practices.

Service Provision & Development

Work

hands-on

as part of the shift team, providing direct care and support. Promote

community inclusion

, encouraging individuals to explore employment, leisure, and social opportunities. Facilitate and support

Person-Centred Planning

.

Effective Communication & Collaboration

Develop and maintain effective communication systems within the service. Organise and lead

regular team meetings

. Keep families, external professionals, and stakeholders informed about

changes and progress

through planned reviews and reports. Foster strong,

collaborative relationships

with residents' families and other key individuals.

Requirements:

Experience in management or shift leading

within a care setting is essential.

QCF/NVQ Level 3 in Health and Social Care

is desirable (support will be provided for the right candidate to achieve this qualification if necessary). Strong

leadership skills

with the ability to motivate and guide a team. A

person-centred approach

with a passion for empowering individuals with learning disabilities. Excellent

communication, organisational, and problem-solving skills

.

What We Offer:

A supportive and

family-friendly working environment

. Ongoing

training, development, and career progression opportunities

. The opportunity to

make a meaningful impact

on the lives of adults with learning disabilities. Competitive salary and benefits package.
Job Types: Full-time, Permanent

Pay: 13.70 per hour

Benefits:

Casual dress Company pension Free or subsidised travel Free parking On-site parking Referral programme
Licence/Certification:

Driving License (required) NVQ/QCF Level 3/4/5 (preferred)
Work Location: In person