Job Description

Purpose of Role


To provide high quality support to people, and to mentor, coach and act as a strong role model for other staff in delivering high quality support in order to deliver our Mission:

"Positive Futures for people with a learning disability, acquired brain injury or autism - working together to achieve dreams and transform lives"

About The Role

Providing Person Centred Support

Form a positive relationship with the person supported, maintaining appropriate professional boundaries with the people we support and their families. Provide high quality support at all times to every person we support. This means giving each person the individual support they need (as outlined in the individual's person-centred portfolio and, if relevant, their Behaviour Support Plan) to live the life they want.

Supporting People to be Safe and Healthy

Support people to be safe and healthy in all aspects of their lives including: Support people to look after themselves in all aspects of personal care as needed and/or provide personal care if needed, ensuring that people are treated with dignity and respect at all times. Support people to understand and protect themselves from different types of abuse.

Supporting Independence, Social and Communication Skills

Support people to have choice and control over all aspects of their lives. Support people to make decisions based upon informed choices and speak up for themselves and/or seek support from advocacy services where needed. Support people to understand their responsibilities in relation to decision making and lifestyle choices.

Supporting People to Develop and Maintain Key Skills

Support people to understand and fulfil their responsibilities to look after their home in line with any tenancy agreements. Support people with domestic chores such as shopping, preparation of healthy meals, cleaning, gardening, washing clothes and ironing. Support people to manage their medication and finances as independently as possible.

Coaching, Mentoring and Supervision of Staff

Be involved in the induction, coaching and mentoring of staff in relation to active support, empowering the people we support to develop their independence, learn new skills, and have new experiences (including those that involve taking positive risks). Provide mentoring and coaching to staff in relation to managing behaviour which challenges, in line with stress and coping plans and Positive Behaviour Support Plans. Provide support in the use of person-centred thinking tools and person-centred approaches to ensure that the people we support have maximum choice and control and are supported to lead full and valued lives. Take responsibility as "Shift Leader" offering advice and guidance to other staff as required.

Required Criteria

At least 6 months paid experience supporting people in a health and social care or community setting Experience leading a shift or acting as a key worker, including supervising colleagues and coordinating reviews or plans Experience in confidently using digital systems for records, rota, medication logs and incident reporting. Experience of working in line with a Positive Behaviour Support plan, for example supporting stress and coping plans or PBS plans. Experience of having effective oversight of paperwork and processes within the environment you are working in. QCF / NVQ Level 3 in Health and Social Care or equivalent Consideration will be given to candidates who do not possess this qualification but are willing to undertake the QCF qualification within an agreed timescale. It is the applicant's responsibility to demonstrate how their qualification is equivalent

Skills Needed

About The Company

Founded in 1995 (initially under the name United Response NI), we now operate across Northern Ireland offering a wide range of services tailored to individuals with learning disabilities, acquired brain injury or autism and the families who support them. Our services include supported living, peripatetic housing support, shared-lives schemes, residential short breaks and family support. We focus on enabling people to live as equal citizens, develop independence and realise their hopes and dreams. With offices and services located in Bangor, Belfast, Enniskillen, Lisburn, Omagh and beyond, we're committed to making a meaningful difference in local communities.

Company Culture

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first--both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

Company Benefits

We understand that our people are our greatest asset, so we're committed to offering benefits that reflect this. We provide competitive pay, access to training and development, and clear pathways for career progression. Flexible working arrangements and supportive management help maintain healthy work-life balance. In addition, our staff benefit from meaningful work--helping people achieve real independence and fulfil their potential. We also encourage internal mobility, recognise excellence, and support wellbeing through initiatives and a caring culture where every team member's contribution is valued.


Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Sabbatical leave, Referral bonus, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

25,500.00 - 27,500.00 per year