Job Description

Job Introduction

IMPORTANT NOTICE: We are unable to provide work sponsorships or accommodate visa switches.

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Title: Senior Support Worker

Reports to

: Deputy/Manager

Responsible to

: Home Manager

Post Requirements

: Must hold or be working towards QCF Diploma/NVQ Level 3 in H&SC.

Purpose of position:

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To lead and be responsible for support workers and assist the management team, in being responsible for the efficient and effective operation of a group home for individuals with Learning Disabilities. To assist the management team to provide a high standard of quality care. Promote a caring environment through high standards of professional practice conducive with the physical, emotional, social and spiritual needs of the service users. To ensure that each service user receives care appropriate to his/her individual needs. To implement the requirements of the Health & Social Care Act and abide by the GSCC Code of Conduct.

Aims of the post:

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To assist in the creation of an environment where through the use of "PCP" Person Centred Planning, individuals are supported in recognising their life potential. To provide opportunities for engagement in occupational, vocational and recreational activities and to encourage both individuality and informed choice regarding all such activities. To enable individuals to develop strategies to support their individual needs.

General Functions/Duties:

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To lead colleagues in maintaining an environment for the service users which is consistent with the highest standards of care. To contribute to a happy home where service users can live as independently as their disability allows, ensuring that individuality and dignity are retained. To offer practical support and encouragement in the meeting of physical needs, ensuring the highest standards of care are constantly met. To appreciate the emotional and psychological needs of all service users, assisting in the development of appropriate coping strategies regarding day to day problems and long term plans. To support each service users daily structure of organised therapeutic, social, occupational and recreational activities encouraging wider opportunities for both physical and mental self fulfilment. To accurately implement all programmes and guidelines for each service user at all times. To collect data and maintain records regarding this data in service user records, to a high standard and to put forward suggestions, as to how improvements can be made. To help staff establish with service users a relationship of mutual respect, warmth, understanding and tolerance. To work as a leader and mentor of a professional team ensuring the effectiveness of the services provided and to help in the development of team skills. To respect the confidential nature of all information concerning each service user. To bring matters of concern regarding staff or service users to the attention of the manager and to keep such matters strictly confidential. To be fully aware of the philosophy of Dolphin Homes and to demonstrate such understanding in practice. To follow the direction of the manager. The manager may have to make decisions that will have to be carried out without an opportunity for discussion. Queries and proposals will be able to be put forward at regular meetings. To attend all meetings they are required to. To attend and ensure the staff team attend all training activities that they are nominated for. These sessions will be arranged around your working hours and if necessary cover provided for you to attend. Other training events may be away from the home. You will be reimbursed for reasonable expenses for these sessions. All copies of training material must be retained to keep up to date with developing care practices, procedures and legislation. To ensure that all visitors are met and greeted in a courteous manner and efficiently directed to the manager or the service user that they have come to visit. To be aware of and ensure the staff team are aware of food hygiene, first aid and fire precautions in the home and how to respond in the event of a fire or other emergency and any other procedures that will be required. To assist with the preparation, serving and cleaning away of meals as required and to encourage service users with their capabilities in this area. To report to the manager: Any changes in the service users physical or mental state Any accident or unusual incidents, Any serious problem that may arise, Any matter of concern expressed by a service user whether physical, emotional or spiritual. To undertake household tasks as required and any other reasonable task requested by management appertaining to the service users. To be flexible with regards to supporting the home on occasion by covering extra hours. To assist in the administration of medication.


Note:

All

staff must undertake the administration of medication training at the level required by the CQC.


It is expected that the manager and care staff will become fully conversant and maintain their proficiency in the use of PROACT SCiPr UK

Company benefits include:

Blue Light Card Career Development/Opportunities Casual Dress Employee Assistance Programme Critical Illness Cover Overtime Rates Fully Funded Qualifications Higher Rates for Experience Enhanced Weekend Rates Paid DBS Full Training Refreshments Auto-enrolled Pension Scheme In-House Mental Health First Aiders Long Service Awards Life Assurance Cover First Commuter Travel Club


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