Job Description

Senior Support Worker

Location: Headingly, Leeds

Full time, permanent, 8am - 8pm

Pay:

13.35 per hour

About Us

Hillside House was established in 2015 and are located in Headingly, Leeds. It is a large, detached property with 5 self-contained flats along with 3 en-suit bedrooms, a communal kitchen and living area. We are on an attractive street within easy walking distance of the Village and a 15-minute drive to the City Centre.

We are looking for a caring, committed and enthusiastic Senior Support Worker to come and join our team of established team of support workers to provide high quality and bespoke services to each of our clients.

As a Senior, you will play a pivotal role in providing frontline care to individuals, ensuring their safety, well-being, and overall quality of life. You will demonstrate leadership, support a team of Support Workers, and contribute to the smooth and effective running of the service. This role requires a dedicated, compassionate individual with the ability to lead, supervise, and manage daily operations within the service.

What we are looking for:

Always maintain confidentiality regarding care and management.

Report any serious concerns or issues directly to the Registered Manager.

Delegate tasks within legal and professional boundaries.

Attend and actively contribute to staff meetings and training sessions.

Provide sleep-in cover or night shifts as required.

Oversee and ensure the completion of tasks by support workers and undertake supervisions and observations.

Contributing to and supporting the local management team with the support and development of the Support Workers and the service, including undertaking supervisions.

Skills and Experience

Administer prescribed medication, ensuring accurate dosage, timing, and monitoring of patient care.

Safely and efficiently use care-related equipment within the home.

Respond to the emotional, physical, mental, and spiritual needs of service users.

Assist with the personal hygiene and daily care of service users.

Write daily reports on events and progress of service users.

Ensure proper handover of information at the change of shifts.

Supervise and support the implementation of care plans, ensuring they are up-to-date and adhered to.

Delegate tasks to support workers, ensuring they are completed effectively and within set guidelines.

Experience and Qualifications:

Essential: Previous experience in a senior support role or similar.

Desirable: Relevant care qualifications (e.g., NVQ Level 3 in Health & Social Care).

Skills and Competencies:

Excellent written and verbal communication and interpersonal skills.

Ability to lead and manage a team effectively.

Competence in maintaining accurate records and administrative tasks.

Ability to work well within a team, as well as independently.

Strong organizational skills and ability to manage time efficiently.

Competence in administering medication and using care-related equipment.

Personal Attributes:

Compassionate, patient, and empathetic nature.

Strong problem-solving skills and the ability to think on your feet.

Resilient with the ability to work well under pressure and manage complex situations.

Positive role model who motivates and supports others.

Commitment to promoting dignity, independence, and respect for the people we support.

Proactive, resourceful, and positive attitude.

Working as a Senior Support Worker means no two days are the same as you will be supporting our residents with their day to day lives, encouraging them to live as independently as possible. You may get involved in exciting activities outside of the home too.

Shift Patterns:

8am-8pm, working pattern

Week 1 - Monday, Tuesday, Saturday & Sunday

Week 2 - Wednesday, Thursday & Friday

Benefits include:

Competitive annual leave - increases with service length

Flexible working to allow for work/life balance

Pension scheme; auto-enrolment

Employee Assistance Program - confidential mental health support available 24/7, counselling and 24/7 access to a GP

Lifestyle savings; from supermarkets and high street shopping to utility bill savings and retailers in your local community

Access to a discounted health cash plan

Referral scheme

Holiday purchasing scheme offering up to an extra week's annual leave

Plus much more...

PLEASE NOTE WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE

Apply now and we will be in touch with the next steps towards starting your rewarding new career. If you are successful, you will receive a 500 welcome bonus on the successful passing of probation.

Job Type: Full-time

Pay: 13.35 per hour

Benefits:

Company events Company pension
Application question(s):

We are a Disability Confident employer and committed to inclusive and accessible hiring practices. Do you consider yourself to have a disability or long-term health condition under the Equality Act 2010, and would you like to tell us about any reasonable adjustments we can make to support you during the recruitment process or if appointed?[Your response will be treated in confidence. If you prefer, you can contact us directly at careers@milewood.co.uk] "If yes, please outline any reasonable adjustments you feel would support you, alternatively please email careers@milewood.co.uk with the role you are applying for in the subject line. What location are you based please? Do you require sponsorship? We do not offer sponsorship.
Experience:

senior support worker: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person