Job Description

We are seeking a compassionate, dedicated and committed Senior Support Worker who is based in Aberdeen City and surrounding areas to join our Domiciliary Care Team.

Duties include:

As a Senior Support Worker, you will typically manage a team of community support workers (home care workers). You will be the link to the Care Coordinator and Service manager.

You will be involved in the enrolling new clients, assessments of clients, writing care plans, reviews and using your excellent communication skills to update clients, families and the care managers.

You will be involved in Care management meetings held on a weekly basis.

You will be involved in the Rota management for the team of carers you are working with and conducting spot checks

You will participate in the On-call Rota

You will be expected to cover shifts in the community if there is no staff capacity to do so and in in cases of staff shift cancellations.

What will your day involve?

Tasks will vary daily but could include:

Overseeing and monitoring staff attendance using the Rota management IT system.

Ensuring all the client visits have been covered

Responding to emergencies and providing guidance & support to the care workers

Reporting any staffing or client issues, incidents & accidents to the Care Coordinator and/or Service Manager

Attending scheduled meetings

Answering any queries with regards to clients from either family members or social workers

Answering queries with regards to the services provided by the company and engaging new clients

Ensuring accurate record keeping

Supporting service users in the community with personal care, meal preparation, medication and other activities of daily living e.g. grocery shopping, light household chores

To operate as per the company's policies and procedures

Requirements:

Previous experience in a similar role, in Domiciliary care of at least 3 years

Strong communication skills and fluency in English are required for effective interaction with clients, families, social workers and colleagues.

Excellent organisational skills and ability to prioritise tasks

Strong leadership and people skills to be able to manage a team effectively

Ability to work under pressure and respond to emergency situations calmly

Basic IT skills are essential to be able to operate to rostering management system, maintaining records for both clients and staff, and online training

Excellent knowledge of the care inspectorate compliance requirements and maintaining these at the highest level

Must have a full UK Driving License and access to own vehicle

SVQ3 /NVQ3 or equivalent or working towards.

Flexibility in terms of hours and days able to work

Must be Reliable, Dedicated, self-driven and able to work with minimal supervision

Job Type:

Full time

Pay range: As above

Location:

Aberdeen City and surrounding areas

Working pattern:

Typical office hours: 8:00am -5:00pm Mon- Fri. Weekend On-call cover on a Rota basis

We Offer:

Workplace Pension Scheme

Paid enhanced PVG check

100 recommend a friend bonus- if works full time for 3 months or the equivalent hours thereof of a full-time employee- if part time.

Professional Development

Health and wellbeing support

Job Type: Full-time

Pay: 13.60-14.00 per hour

Additional pay:

Performance bonus
Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Monday to Friday Night shift Overtime Weekend availability
Experience:

providing care: 3 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person