Job Description

Team Lead - Supported Accommodation

Location:

Preston, Wigan, Chorley

Pay:

14 - 15 per hour

Shift Pattern:

2on 4off (24hr shift, sleep 11pm - 7am)

We are now looking for an experienced Team Lead to join our Supported Accommodation Service. Here at Bear Care Services, it is vital that we find the right person to support each young person in our service and work with our amazing current staff team.

Bear Care Services are a provider of Ofsted regulated Supported Accommodation based in the Northwest of England. We have four homes based in Wigan, Preston and Chorley.

As a Team Lead and working closely with our experienced management team we are expecting you to set the gold standard for both young people and support workers.

Leadership and Management:

Support Plans, Independence Plans, Pathway plans and transition plans updating and delegating task for each young person to staff members in homes and communicating those changes and updates to management Supervision, assisting your Deputy and Service Manager to conduct regular supervisions, document and agree key action points for each employee Audit prior work from support workers, identifying areas of improvement and speaking with management to implement training strategies

Protection:

Safeguarding is at the centre of everything you do on a day-to-day basis. Ensuring all risk assessments are understood, followed and updated when required. Understand key policies and procedures in areas such as but not limited to CSE & CCE

Accommodation:

As a Team lead you will be responsible to own the Accommodation standard for that home. All H&S and Due diligence must be understood, followed and updated. Homes maintenance and improvements are logged and actioned in a timely manner.

Support:

Oversee the development and implementation of support plans tailored to each young person's needs, focusing on their personal, educational and emotional development. Promote independence, life skills, and positive outcomes for residents through structured programs and day-to-day activities. Ensure safeguarding protocols are followed and any concerns regarding the safety or well-being of the young people are reported and acted upon appropriately. Maintain close communication with external agencies, including social workers, educational institutions and mental health services. Act as a point of contact for families and external stakeholders regarding the progress and welfare of young people.

Essential Skills and Qualifications:

Experience in supported accommodation, social care or youth work

, ideally with young people aged 16-18 experience.

A thorough understanding of safeguarding practices

and relevant child protection legislation.

Knowledge of the challenges faced by young people transitioning into independence

, including mental health issues, education, and housing.

Excellent communication skills

, both written and verbal, with the ability to engage with young people, staff, and external stakeholders.

Problem-solving and crisis management skills

, with the ability to remain calm under pressure.

Organisational skills

to manage multiple priorities, rotas, and administrative tasks effectively.

Relevant Qualifications:

level 4 in Health and Social Care

Desirable Skills:

Relevant qualifications

in social care, youth work, or leadership (e.g Level 5 in Health and Social Care or equivalent or willing to work towards).

Experience working with young people with

complex needs

, including behavioural, mental health or substance misuse issues (Preferred but not essential).
As well as having the correct skills and experience it is just as important for Bear Care Services to find the right person to work with the young people in our care and to work collaboratively with our current team.

In a recent meeting with our care team, we discussed some of the key characteristics we are looking for in a new employee, if you have any of the below want to hear from you!

Proactivity

- Consistently takes the initiative to go above and beyond in supporting both young people and colleagues. Anticipates needs and acts early to make a meaningful impact, rather than waiting to be asked.

Positivity

- Brings an uplifting, optimistic attitude to the workplace. Spreads good energy that creates a warm, welcoming atmosphere, encouraging joy and laughter even during challenging times.

Problem Solving

- Approaches challenges with a solution-focused mindset. Quickly assesses situations, identifies practical options, and works toward effective, sustainable resolutions.

Ambitious

- Strives for growth, both personally and professionally. Sets high standards and goals and motivates others to do the same through a strong work ethic and determination.

Initiative

- Sees opportunities for improvement and takes ownership without needing direction. Always ready to start new projects or suggest new ideas that benefit the team and young people.

Positive Interests

- Brings engaging hobbies or passions that help build rapport with young people. These interests provide common ground and open unique ways to connect and inspire.

Common Sense

- Demonstrates sound judgment in day-to-day decision-making. Applies practical reasoning and remains level-headed, especially in high-pressure situations.

Reliable

- Someone the team and young people can count on. Follows through on commitments and maintains consistency in both attitude and performance.

Communication

- Communicates clearly, empathetically, and professionally. Listens actively and expresses ideas effectively, fostering trust and collaboration.

Resilience

- Handles setbacks with strength and adaptability. Stays calm under pressure, learns from failure, and bounces back stronger.

Tenacious

- Refuses to give up, especially when facing difficulties. Pursues goals persistently and inspires others to keep going, no matter the obstacles.

Passionate about the industry and helping others

- Driven by a genuine commitment to making a difference. Finds fulfilment in supporting young people and contributing to a positive, impactful environment.

If you would like to be considered for this position, please send your most recent Resume and we look forward to speaking to you!

Job Type: Full-time

Pay: 34,080.00-36,000.00 per year

Benefits:

Company pension Health & wellbeing programme On-site parking
Application question(s):

Do you have more than 2 years experience in social care? Have you held a leadership role in a social care?
Work Location: In person

Reference ID: TL - 25 - Adlington