Job Description

Cream Home Care are looking for a caring, compassionate, experienced Senior Team Leader to join our care team. As well as great pay and full support from the team back at base, we also have the hours to fit around your other commitments. We want to work with you to ensure you have a great work-life balance. If you are happy then you can share your happiness with our clients

Cream Home Care are a local, professional, forward thinking domiciliary care company providing tailored care services to clients living within their own homes across Stoke-on-Trent and Newcastle-under-Lyme.

We are committed to enhancing the lives of those in need of care services, supporting them with day to day tasks with fully trained and qualified staff.

The Role

No two days as a Senior Team Leader are ever the same. You will be the outreach support for the office and the care staff alike. Supporting and ensuring clients are in receipt of premium care services, whilst guiding and supporting staff throughout their care journey with Cream Home Care. This role is designed to support the Care Management team and the business by completing some of the tasks outlined below:

- Emergency cover for clients when required (around your agreed working hours)

- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care

- Completing Client Care Consultations and initial assessments

- Carrying out re-assessments of clients' needs

- Devising person- centred/ outcome- based care plans and risk assessments

- Complete back ground information briefings with staff prior to them visiting a client

- Completing Quality Assurance tasks- such as regular quality assurance and service review monitoring appointments

- Attend meetings with multi-professionals to support our clients

- Complete support visits with care staff to allow for support and guidance opportunities

- Complete Care staff competency assessments

- Be the point of contact for care staff out in the field for any support

- Carry out any other duties deemed necessary for the successful operation of the business as directed by line management.

We provide care to our clients from 6am in the morning until 11pm at night, this is 7 days a week and all year round. We aim to be as flexible and accommodating as possible. We have various shift patterns and options available, with the aim of finding something suitable to meet your work life/ home life requirements. A minimum of working every other weekend is required.

As a Senior Team Leader for Cream Home Care, you will receive:

Excellent rates of pay- Starting at 13.00 per hour Mileage, travel and waiting time paid 28 days paid annual leave Free DBS Free Uniform Company mobile phone Flexible working- You tell us when you are available and we fill the gaps (Every other weekend minimum) Flexi Pay - if you have an unexpected bill before pay day you can draw down against shifts worked at that time Contracted hours Contract of Employment - you are an employee and can use your employment status for mortgages, loans etc Pension scheme Online rotas and payslips Full support from the team back at base Recognition and rewards scheme Free ongoing training to develop your career including NVQ2 and NVQ3 and upwards Client specific training Full background history about your clients' needs prior to attending Benefits package including lone worker app, 24-7 Health & wellbeing support and much more

The Fit:

At least 2 years' experience supporting adults in the social care sector Ideally 6 months experience in a senior position within the social care sector- Although not essential Available to work every other weekend The ability to work as part of a team, motivated and driven to be the best A passion to deliver great care with total dignity Great spoken English Two references, one of which must be in social care The right to work in the UK Full UK driving licence and access to your own car
We are heavily invested in technology and making life easier for our Care staff. All of our Care plans are electronic along with medication records and clients notes- No more having to write them lengthy visit notes at the end of the visit- You can now dictate these into the system using the phone which we provide you with.

If this sounds like you and you have recent experience as a Support Worker, Personal Assistant, Care Assistant either residential or home care, Care Worker or Community Carer then apply now or call us for more information.

Job Types: Full-time, Part-time, Permanent

Pay: 13.00-13.50 per hour

Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday No weekends Overtime Weekend availability Weekends only
Licence/Certification:

Driving Licence and your own vehicle (required)
Work Location: In person

Reference ID: LM/SCTL/0725