Job Description

The job involves providing support to young people in Gwent facing challenges such as exclusion from education, substance abuse, violence, and trauma. The role requires experience with offender-led projects and involves assessing clients, creating support plans, and collaborating with various agencies. The position is part-time, fixed-term until March 2026, with a salary of 11,500 pro rata per annum.

Responsible to:

Community Services Team Leader

Responsible for:

SOC/SYV Casework Gwent

Hours:

17.5 hours per week, including some out of hours work and travelling as needed

Grade:

Grade 2

Fixed Term until 31st March 2026

Location:

Gwent with occasional travel

Holiday:

30 days + bank and statutory holidays

(pro-rated if part time)

Salary:

11,500 pro rata per annum,

(FTE 23,000 p/a)
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Monday, 26th May 2025 at 11.00pm

We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.




Please note this role requires Enhanced DBS checks.
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


You will provide a high level service to young people in Gwent who meet one or more of the following criteria:

Education- young people who have been excluded, are NEET, or are receiving alternative education provision. Substances- young people who are either known to be under the influence of, dealing and supplying or linked to CCE. Violence- to be known by either intelligence, charge or conviction of knife crime, offences involving weapons or a pre-meditated serious assault where serious harm has occurred. Trauma (Mental Health/Emotional well-being, Domestic Abuse, ACE's and so forth) The young people must have disengaged or not engaged well with YOS provision nor be known to be involved with other support services currently. For those young people currently on a YOS order the above will be considered along with known engagement/disengagement with other services.
You will be part of a comprehensive communities based team in Wales delivering the work in Gwent and you will form part of St Giles Trust that is mindful of, and promotes the organisation's Vision, Mission, Values and strategic aims.

(1) Key Deliverables

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To assess referred clients, with reference to St Giles Trust assessment practices. To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service. To develop and maintain relationships with referral agencies, including police, Youth Offending Team (YOT), Integrated Offender Management (IOM), prison / Youth Offending Institutions (YOI) and local Authorities, ensuring a steady flow of appropriate referrals onto the scheme. To liaise closely with other St Giles teams with reference to referrals; avoiding duplication. To deliver a holistic support service working solo or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying clients to appointments, employment, training and education (ETE) options, benefits work, debt advice, assistance obtaining furniture, liaising with utilities, appearing in court. To close cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future. To have links with agencies providing services to the client group, to be aware of referral routes and to actively promote good partnerships and effective joint working. To promote the value of lifestyle change to the client group. To assist with providing monitoring information and the evaluation of the project. To implement the policies and procedures of St Giles Trust currently in force. To carry out any other similar duties as required, including providing support to other St Giles Trust projects on occasion.

(2) Knowledge & Experience

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When completing your application form please address the points marked with

(A)

set out below.

Experience

ESSENTIAL:

Personal Circumstances

To have worked on an offender-led support project or had personal experience of the criminal justice system or have served a prison sentence. Have previous or relevant experience in similar roles or to have been a volunteer/peer with experience in this field of work (A) Experience of engaging positively with young offenders or other vulnerable groups.(A) Experience of providing support, advice and advocacy and the ability to assess clients' needs.(A) Strong IT skills including proven experience of using Word, Excel and Outlook in a similar work environment. Ability to work with case database on a day-to-day basis. Experience in negotiating with partner agencies to establish links to further the aims of a project. The ability to use and develop monitoring systems to record all aspects of the project including; actions, outcomes and referrals. (A) An understanding of the need to use support plans, to enable people to successfully access accommodation and support services. Awareness of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.(A) Ability to calculate risk and implement safety procedures when engaging with clients in their homes as well as public premises. Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.(A) Knowledge of services for offenders and patterns of offending in South Wales/Gwent. Ability to work collaboratively with other managers and staff to set and deliver organizational goals, and to resolve conflicts of interest professionally. Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect. (A) Hold a full UK driving licence (A)

Desirable:

To have a relevant qualification to a good standard, or be working towards one. This includes any recognized qualification of 'A' Level standard or above in any aspect of social care, advice work, youth work, etc.

Knowledge

Knowledge of anti-discriminatory working practices, and the implications of both within the working environment. Practical application of diversity awareness and unconscious bias in employment. #

Skills and Abilities

Skills & Abilities

Ability to be a flexible and co-operative member of a team Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience(A)

Attitude

Commitment to consultative & collaborative ways of working. Commitment to and understanding of safeguarding and professional boundaries Respect for the values and ethos of St Giles Trust. Personal and professional integrity Positive attitude towards staff and our Peers Emotionally Resilient(A)

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1. Download the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 26th May 2025 at 11.00pm.

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.


You will provide a high level service to young people in Gwent who meet one or more of the following criteria: