Job Description

The Loch Lomond Arms opened its doors in 2012 after an extensive renovation to restore it to its former glory as a luxurious 17th century coaching inn. The hotel sits at the entrance to the beautiful Scottish Highlands, yet is easily accessed from Glasgow and Edinburgh. It is this balance that gives us our unique position as a luxurious hotel, bar and restaurant accessible to many, but enjoyed by the lucky few.

This is not your usual waiter/waitress position - as well as our award-winning restaurant and hotel, you will be a key part in assisting in our multi award-winning events team. We host over 40 weddings per year either in our bespoke function suite. There are many opportunities for our team to get out and about on our estate - whether that be by boat for an island wedding or by 4x4 to help in running a hilltop barbeque overlooking Loch Lomond.

Job Summary

We are seeking a dedicated and enthusiastic Server to join our dynamic team. The ideal candidate will play a crucial role in delivering exceptional guest experiences by providing outstanding service, ensuring food safety, and assisting with food preparation. This position requires strong time management skills and the ability to upsell menu items effectively, contributing to the overall success of our restaurant.

Responsibilities

Greet and seat guests in a friendly and professional manner. Take accurate food and drink orders, ensuring attention to detail. Provide information about menu items, including daily specials, and upsell where appropriate. Serve food and beverages promptly while maintaining a high standard of guest service. Monitor tables for guest satisfaction and address any concerns or requests promptly. Maintain cleanliness and organisation of the dining area and server stations. Process payments accurately and efficiently at the end of each meal service.

Qualifications

Previous experience in a restaurant or culinary environment is preferred but not essential. Strong time management skills with the ability to multitask effectively in a fast-paced environment. Excellent guest services skills with a friendly and approachable demeanour. Ability to work collaboratively as part of a team while also being self-motivated. A passion for the hospitality industry and a desire to help create memorable dining experiences for guests.
If you are enthusiastic about providing excellent service in a vibrant restaurant setting, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Part-time

Pay: 12.21 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking Store discount
Schedule:

Day shift Night shift Weekend availability
Work Location: In person

Reference ID: LLAH - FOH