Job Description

About us

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.


Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.


Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Criminal Justice Services

Changing Lives delivers a range of projects that support women involved in the Criminal Justice System. We believe that individuals become involved in the Criminal Justice System for a complex range of reasons.


Our experience has taught us that to help women stop offending and to rebuild their lives, we must address the underlying causes of crime. Our services are underpinned by an in-depth understanding of trauma and we support women to address challenges such as domestic abuse, homelessness or poor housing, helping women to develop tools to ensure that trauma in their past does not define the rest of their lives. We know that with the right support around them, women so often are able to break the cycle of crisis and crime.


We currently deliver diversion from custody schemes, education, training and employment services, and holistic services to women serving community sentences or following release from custody. We also provide some pre-release services and have a presence across a number of women's prisons nationally. Our criminal justice services cover Northumbria, Cleveland, South Yorkshire, West Midlands, East Midlands, Warwickshire, Staffordshire and Leicestershire.

About the Job

Our specialist Women's Criminal Justice service provide inclusive and supportive interventions and driven to achieve the best for local communities. We support women to build upon their strengths and work through any barriers that are preventing them from progressing and realising their potential.


Administrators are an integral part of the service, providing support to project staff and participants, ensuring records are accurate, collating data, ensuring that all administrative tasks and key performance indicators are achieved to professional standards.


Often being the first point of contact we require someone who is personable and professional, who can use their initiative whilst also being a strong team player. The post holders will be required to work effectively with staff and stakeholders.