Job Description

Bridgend Ford is a family-run dealership that's proudly served the local community since 1986. As one of South Wales's largest privately owned Ford Main Dealers - alongside our extensive Used Car facility - we pride ourselves on delivering a brilliant customer experience and building rewarding careers.

We're currently looking for an experienced administrator to join our busy Service Department. This is a permanent role, ideally suited to someone who is highly organised, detail-oriented, and thrives in a fast-paced environment. We offer

flexibility in working hours

,between

30 and 40 hours

per week with a

competitive salary

depending on experience, in line with hours worked.

Main Responsibilities:

Carrying out all administrative duties relating to the Service Department

Processing and issuing service invoices accurately and in a timely manner

Handling warranty claims and processing them according to manufacturer guidelines

Producing daily, weekly, and monthly reports for internal use and manufacturer requirements

Maintaining customer records and updating internal systems

Providing general administrative support to the Service Advisors and management team

Ensuring excellent communication between departments to help deliver a seamless service to customers

What We're Looking For:

Previous experience in an administrative role, ideally within the motor trade

Strong attention to detail and accuracy

Good working knowledge of Microsoft Office

Excellent organisational skills and the ability to prioritise tasks

A proactive and flexible approach to work

Experience using Power or similar DMS would be an advantage

We recognise and reward hard work, loyalty and achievements. As well as a competitive salary, you will also benefit from:

30 days' paid annual leave including Bank Holidays (full-time equivalent; pro rata for part-time hours)

Additional holidays rewarded for length of service.

Subsidised New Vehicle Purchase Scheme for you and your family

Vehicle maintenance and parts discount

New employee referral scheme

Vehicle purchase referral scheme

Access to professional development courses

Free parking

Company pension

We are an equal opportunity employer and welcome everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.

To apply please send a copy of your CV to rob.hallett@bridgendford.co.uk

Job Types: Full-time, Part-time

Pay: 20,000.00-27,000.00 per year

Expected hours: 30 - 40 per week

Benefits:

Employee discount Free parking On-site parking Referral programme Store discount
Work Location: In person

Application deadline: 30/04/2025