Job Description

In this role:

You will be the main key point of contact for customers whilst their vehicle is on site. You will manage all service walk-in enquiries on behalf of the dealership Liaising with other departments to provide customers with accurate and competitive pricing for work requirements. Handing over and accepting vehicles onto site recording details Upsell additional work and documenting all findings Carrying out duties whilst adhering to Brand service requirements
To be successful for this position, you will:

Excellent administration and interpersonal skills to talk through and schedule work through the workshop. Have experience in a highly focused, customer-facing role Have had previous relevant experience within the automotive industry Be passionate about delivering an exceptional customer experience Be organised and have good attention to detail
Benefits:

Family run business On target earnings (OTE) of up to 5,416 / Salary of 29,206 30 days annual leave (22 days + 8 Bank holidays) Increased annual leave with length of service An extra holiday day to celebrate your birthday 24/7 access to our employee assistance programme Contributory pension scheme Life assurance?scheme Employee discounts on vehicles, MOTs, parts & servicing Brand accredited training Career progression: Ongoing support, coaching, and training
Job Types: Full-time, Permanent

Pay: 29,000.00-34,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company pension Employee discount
Experience:

Automotive Service Advisor : 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Service Advisor - Skoda/Cupra Bristol