Service Advisor (motors)
Co Antrim, United Kingdom
Job Description
We are collaborating with a prominent commercial vehicle provider in Northern Ireland to find a talented Service Advisor who will enhance their customer service team in Ballyclare.
Key Responsibilities:
- Act as the main point of contact between customers and the company, delivering excellent service.
- Manage service schedules and send timely reminders to customers.
- Maintain accurate and up-to-date customer and vehicle records.
- Coordinate efficient PSV appointments.
- Generate and distribute job cards, track vehicle progress, and assist with invoicing.
- Handle outbound sales and customer service calls to build strong relationships.
- Create and promote maintenance contracts to clients.
- Work closely with the Workshop Supervisor to ensure smooth task planning and profitability.
- Notify clients of additional services and provide detailed quotes for approval.
- Explain completed work to clients and arrange vehicle collection or delivery.
- Previous experience in a service role within the motor trade.
- Demonstrated ability to deliver outstanding customer service.
- Strong time management and organisational skills.
- A valid full UK driving license is required.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3438233
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:£25000 - 34000 per year
-
Employment StatusPermanent
-
Job LocationCo Antrim, United Kingdom
-
EducationNot mentioned