Job Description

Careers with the Simpsons Skoda Family

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At Simpsons Skoda, people are at the heart of everything we do. As a proud family-owned business with a history of growth and success, we're always looking for talented individuals to join our team.





A career with us means more than just a job, it's an opportunity to develop your skills, be part of a supportive workplace, and enjoy a wide range of rewards and benefits.





Whether you're starting out or building on experience, we offer the training, recognition, and long-term opportunities to help you thrive.



Service Advisor


Simpsons SKODA Preston


Basic 26,900 + Commission OTE 34,300


Ongoing Development


Manufacturer-backed Training




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Simpsons Skoda is one of the most successful family owned businesses in the region. As we continue to grow we need to invest in the future and that means investing in our people.

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The Simpsons Skoda Standard Benefits Package Includes:

Family Owned Business Pension Scheme 22 days paid annual leave. Birthday off after 3 years service. Leave increases to 25 days after 10 years service Staff Car Rental rates Friends and Family Discount Scheme Watch to celebrate 10 years service Uniform provided Free Flu jab 25 towards eye care Cycle to work scheme Reduced workshop / MOT rates Staff Referral scheme VWG Accreditation Programme / Simpsons Academy Employee of the Quarter Awards Access to Ben.org services End of Year Awards Event Discounted Home EV Charger Installation
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Hours of Work

Monday - Friday 08.00 - 17.30pm



Saturdays on rota 08.30am - 12.00pm

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Salary

Basic 26,900 + Commission OTE 34,300

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About the Role

We're on the lookout for a proactive, personable, and detail-driven Service Advisor to join our Aftersales Department. You'll be the friendly face and expert voice our customers trust when they need vehicle servicing, repairs, or advice - guiding them through their journey from booking to collection.



You'll work closely with our Workshop Controller, Technicians, and Aftersales Manager to ensure every customer receives a seamless, premium experience. And when colleagues are away, you'll be supported by a capable and collaborative team, including other Service Advisors and management.

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What You'll Be Doing

Deliver a first-class customer experience at every touchpoint Accurately log service and repair details using our DMS Liaise with technicians and workshop staff to ensure smooth service flow Proactively upsell additional services, products, and repairs Keep customers informed on vehicle progress, costs, and collection Manage invoicing, payments, and customer queries professionally Ensure recall processes and warranty procedures are followed to standard Keep service areas and reception presentable and inviting at all times
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What We're Looking For

A confident communicator with a flair for customer care Someone who thrives on multitasking and teamwork A proactive problem-solver who keeps cool under pressure An eye for detail with solid admin and IT skills 1 Year in a previous experience in a similar role (motor trade preferred) A positive, can-do attitude and passion for automotive service Full UK driving licence required
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What You'll Gain

Skoda manufacturer-backed training and ongoing development Access to exciting promotions and company benefits Opportunity to build long-lasting customer relationships A collaborative and fun workplace culture - we work hard and celebrate success!
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Join a company that puts people first - where your contribution truly matters, and customer satisfaction is everything.

Job Type: Permanent



Pay: Basic 26,900 + Commission OTE 34,300



Benefits:


Company events Company pension Cycle to work scheme Employee discount Free flu jabs

Experience:


Service Advisor: 1 year (required)

Licence/Certification:


UK Drivers Licence (required)

Work authorisation:


United Kingdom (required)

Work Location: In person

Simpsons Skoda Careers

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Family-owned business with a strong reputation & ongoing growth. Investing in people & offering career opportunities across the team. Standard benefits package includes 22 days paid annual leave (rising to 25 after 10 years) plus your birthday off after 3 years. Employee perks such as new car lease scheme (21+), staff/family discounts, reduced workshop/MOT rates, and staff referral bonuses. *

Additional rewards and support:

VWG/Simpsons training programmes, long-service watch, awards events, cycle-to-work scheme, flu jab, eye care, and access to wellbeing services.