Job Description

Company description

We are a long established MOT & Vehicle Repair Garage, located on Selby Business Park in modern purpose built premises.

Job description

We are currently recruiting for a Service Advisor to work 3 days a week on a permanent basis as a job share with our current Service Advisor.

Working Hours:

3 Days Per Week (27 Hours)

Monday, Tuesday & Wednesday - 8.30am to 6.00pm with 30 minutes for lunch

We can't offer any flexibility on the working hours, however we might be able to on which days but please confirm with your application.

About the role

Our Service Advisor is responsible for dealing with all customer contact via telephone, email and face to face in our service reception.

Key Aspects:

Managing customer enquiries, bookings & providing customer progress updates.

Working alongside our technicians to schedule bookings to ensure we achieve maximum productivity during each day and meet customer expectations.

Pricing up vehicle parts and providing quotations

Maintaining customer records such as vehicle details and service histories accurately and efficiently.

Invoicing customers and taking payments upon completion.

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.

Demonstrable computer literacy and knowledge of IT systems and applications.

The ability to multi-task and be highly adaptable within a busy environment.

Strong communication , with the ability and desire to explain complex information accurately and concisely to help our customers.

Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop

Ability to prioritise your workload.

A full UK driving licence is a nice to have (but not essential)

Applications are Strictly Via Indeed only please, nobody in our recruitment team is located on site.

Work remotely

No
Job Types: Part-time, Permanent

Pay: From 12.50 per hour

Benefits:

On-site parking
Work Location: In person