TEMPORARY MATERNITY COVER UNTIL 27TH FEBRUARY 2026!
Description of the role;
Reporting to the Head of Service Management, we are looking for an enthusiastic and adaptable Service & Planning Administrator to join our Service Department during our colleagues maternity leave.
You will be responsible for supporting the Service Team in all aspects of the Service Office functions and to help towards achieving the Department's targets, key objectives and KPI's.
Responsibilities;
Chasing Open Jobs and paperwork
Assist with phone calls.
Producing Low Voltage (LV) and High Voltage (HV) certifications
Arrange the collections of vehicles and their associated record details.
Process all invoiceable jobs using internal processes.
Process the Repair and Maintenance contracts.
Process warranty claims ensuring data feedback for Quality Control.
Paperwork is filed correctly, and appropriate records are maintained.
Schedule LOLER examinations and administrations of all LOLER paperwork.
Assist in the closing of jobs within the Epicor business system.
Raise job sheets for External Service Engineers.
Assist with the planning of internal projects.
General administration.