Job Description

We are recruiting experienced Service Charge Manager to lead a well-established and friendly team of six. This is a key strategic role focused on the accurate delivery of service charge budgets and actuals, legislative compliance, and clear, customer-focused financial reporting.This is an exciting opportunity for a motivated professional to take ownership of a high-profile area within housing finance. The initial contract is expected to be extended and offers a flexible hybrid working arrangement.The Role
xc2xb7Oversee the full service charge cycle, including setting of annual budgets and reconciliation of actuals.
xc2xb7Ensure accuracy, transparency, and compliance in the production of all service charge-related communications to residents and leaseholders.
xc2xb7Provide leadership, training, and support to a team of six, fostering a collaborative and high-performing working culture.
xc2xb7Ensure robust understanding and application of relevant legislation around rents, charges, residential leases, and freehold transfers.
xc2xb7Work closely with internal departments (e.g. Housing, Repairs, Estates, and Finance) to validate service charge inputs and resolve anomalies.
xc2xb7Maintain and improve systems for managing service charge data; ensure accurate record-keeping and efficient reporting processes.
xc2xb7Attend evening meetings face-to-face as required to support resident engagement and governance.Key Requirements
xc2xb7Minimum 3 years' experience in a senior service charge role within the social housing sector.
xc2xb7Strong background in budget setting and service charge actuals reconciliation.
xc2xb7Good knowledge of residential leases, freehold transfers, and service charge/rent legislation.
xc2xb7Effective team leader with prior experience managing and developing staff.
xc2xb7Proficient in Microsoft Excel and housing management/finance systems.
xc2xb7A relevant accounting qualification (e.g. AAT, ACCA, CIMA) is beneficial but not essential.
xc2xb7Clear communicator, with confidence in attending resident meetings and presenting technical financial information in a user-friendly way.
xc2xb7Organised, analytical, and committed to high standards of financial governance and resident service.How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.If you do not hear from us within 48 hours of applying, your application has been unsuccessful.Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on 02393 876065.
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.Service Charge ManagerLondon Posted about 18 hours agoShare this jobSign up for job alertsIf you are a human, ignore this fieldCreate alertYou agree to ourLatest JobsNeath Port TalbotContract - Full Timexc2xa3600 - 750 per dayWest YorkshireContract - Full Timexc2xa345 - 55 per hourCumbriaContract - Full Timexc2xa3330 - 350 per dayNottinghamPermanent - Full Timexc2xa335k - 42k per yearNottinghamContract - Full Timexc2xa320 - 30 per hourStart your job search hereAtoms/Icons/Search/MG-02@1xAtoms/Icons/Search/MG-02@1xPolicyContact Us:Portsmouth - Lakeside North Harbour

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1000 Lakeside North Harbour, Western Rd, Cosham, Portsmouth PO6 3ENFOLLOW US:xc2xa9 2025 Carrington West. All Rights Reserved. Registered in England & Wales 07344853, VAT GB105588510

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