Job Description

Responsibilities

• To maximise Home Ownership Services (HOS) income by meeting personal and organisational performance targets, objectives and service levels. Work towards supporting the Royal Borough of Greenwich corporate and performance standards including its vision and values.
• To calculate all service charges, by collecting and collating complete and accurate service charges information from relevant systems, accounts, specifications and other forms of source data. Including where required detailed liaison with service providers, contractors, Finance Departments and other information providers. Coding, aggregating, apportioning and analysis of this data as required.
• To ensure that all new properties added to the HOS portfolio are accurately set up on HOS system and that appropriate records are kept in association with the additional properties. Similarly to ensure that when a property in the HOS portfolio is disposed of that all relevant systems are updated and appropriate records are kept in association with the disposal.
• To make all adjustments or amendments required to HOS property charges and accounts within specified time frames and to ensure these are accurate. To ensure an accurate and detailed audit trail of those changes is kept and that all relevant systems are updated as required.
• To issue all HOS property charges information to customers within the deadlines agreed, including leasehold and freehold annual service charges, ground rents, major works service charges and commercial service charges all in accordance with relevant legislation.

Requirements

• Extensive experience in Income, Debt recovery experienced coupled with Credit Control.
• Available to interview onsite ASAP
• Experience wokring with councils

Contract

• Initial 3 month contract
• Monday to Friday 9am to 5pm (35 hours)
• PAYE via Umbrella

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