Service Delivery Apprentice Shared Resource Service

WLS, GB, United Kingdom

Job Description

Cyflog


Isafswm Cyflog Cenedlaethol Prentis (16-20 Oed) | Cyflog Byw Cenedlaethol (21+ Oed)

Oriau cytundebol


37

Sail


Cyfnod Penodol

Pecyn


Tymor Penodol hyd at ddwy flynedd

Categori/math o swydd


Y Gwasanaeth Adnoddau a Rennir

Dyddiad postio


21/08/2025

Cyfeirnod swydd


REQ005706



Would you like to work for a large forward-looking organisation which will challenge you and help grow your career, also giving an opportunity for you to 'earn while you learn?' If so, come and join Torfaen County Borough Council's Career Development Programme. As an Apprentice, you'll work alongside experienced colleagues learning job specific skills whilst earning a wage and working towards a nationally recognised professional qualification whilst working towards a Diploma in Customer Service which is a nationally recognised professional qualification.

The Council's Values are Fair, Supportive, Effective and Innovative which are very important to us. If you want to be successful you will need to demonstrate behaviour that reflects these Values

.



We are looking for an Apprentice Service DeliveryEngineer to join our

Shared Resource Service (SRS)

. If you have a passion for technology and looking to start a career at the heart of a fast-paced, innovative IT environment then we want to hear from you.

As an Apprentice Engineer you'll be part of a collaborative team that keeps vital public services running smoothly. From solving technical challenges to supporting users across multiple organisations, this role offers the chance to make a real impact while developing your skills in a supportive and forward-thinking workplace. If you thrive on problem-solving and enjoy helping others, this could be the perfect step towards your chosen career.

This post is based in a friendly team where you will receive excellent support and on-the-job-training. What's more, you'll gain valuable work and life skills to help you launch a career in your chosen field.

Benefits include a tailored induction programme, ongoing support from dedicated staff, hybrid working, generous annual leave entitlement, a contributory pension scheme, access to a staff benefit scheme and support with your personal and professional development.

This post is subject to an Enhanced Disclosure and Barring Service check

.

We are based at J Block, County Hall, The Rhadyr, Usk, Monmouthshire, NP15 1GA.

If you would like further information or have an informal discussion regarding this vacancy, please contact Andrew Samuel on andrewsamuel@srswales.com or telephone 07920 021700.

Additional Employment Support



Torfaen County Borough Council can provide additional free support to assist you in your search for employment. This can include expert advice and support around the recruitment process, such as how to complete application forms and also interview technique skills.

If you need help to complete your online application form, our Employability Team are available to support you. To contact them, call Customer Services on 01495 762200 and ask to speak with the Prevention Hub for employability support.

Welsh Language Skills are desirable for this post but not essential.



Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.

You are welcome to submit your application in English or in Welsh. Each application will be treated equally.

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Job Detail

  • Job Id
    JD3581886
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WLS, GB, United Kingdom
  • Education
    Not mentioned