Job Description

The Opportunity

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Swansway Motor Group is looking for a dedicated Service Driver to join our esteemed dealership on a full-time basis. As a Service Driver at Swansway, you will have the vital role of providing prompt collection and delivery services to our valued customers in the local area, fostering and maintaining excellent customer relationships along the way.

Role Responsibilities

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The role of a Service Driver at Swansway is essential for ensuring a seamless service experience for our customers. Your main responsibilities will include:


Delivering and collecting customer vehicles for service or repair. Planning cost and time-effective routes for collections and deliveries. Keeping colleagues informed of any delays or changes to plans. Ensuring a detailed handover to customers for all demo and replacement vehicles. Communicating details of work completed, invoice, and handover pack on vehicle return.

About you

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To be successful as a Service Driver, you should possess the following qualifications and skills:


Excellent customer service skills. Previous driving experience is desirable. Good attention to detail. Experience in managing your own workload. A can-do attitude that embraces challenges.

About the Company

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Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records.

Benefits and Perks

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Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance:


Increased holiday entitlement with length of service Enjoy your birthday off, on us Access to 24/7 Employee Assistance Programme and counselling services for you and your family Company Pension Scheme to secure your future Long service recognition that celebrates your dedication and contribution Discounts on products and services that extend to our family Access to our Car Benefit Scheme, for you and your family * Participation in our Cycle to Work scheme.