Job Description

Are you a hands-on engineer looking for your next career move? Whether you're just starting out with 6-12 months' experience or you're an established Service Engineer with 3+ years in the field, we have two fantastic opportunities to join a growing, forward-thinking service team.

You'll be part of a business that values trust, collaboration, and technical integrity. We're on a mission to deliver safety-first, compliant fire and telecare solutions that enable independence and protect lives. If you're passionate about doing work that matters--and want to grow your career in a flexible, ambitious environment--we'd love to hear from you.

The Role

As part of the Service Team, you'll be responsible for ensuring our clients' systems are running safely, securely, and efficiently. You'll cover sites across Essex, Basildon, North Kent, and the wider South East, with occasional travel (once every 1-2 weeks) to our Basingstoke HQ to collect stock and connect with the team.

Key Responsibilities:

Repairing faults on Warden Call, Social Alarms, and Door Access systems Carrying out technical surveys and annual servicing on systems and schemes Liaising directly with clients to resolve issues Working closely with the Service Manager and Head of Service to meet SLAs Accurately recording job details and completion notes Reporting operational problems promptly to management Communicating effectively with clients, coordinators, and internal teams Maintaining accurate admin records and compliance with health & safety procedures Taking care of your vehicle and stock to meet client demands

What We're Looking For

A clean UK driving licence Junior role: 6-12 months' experience in a service/engineering role Experienced role: 3+ years' proven experience in the field Background in electrical engineering, fire alarm maintenance, door access control, or security alarm systems Strong fault-finding and problem-solving skills Excellent communication and customer service abilities Flexible attitude to cover 1 in 4 on-call rota (with on-call bonus)

Prerequisites

This role involves daily travel across the South of England, and driving forms a significant part of the job. To be eligible to drive a company vehicle, you must: Be aged 21 or over Have held a full UK driving license for at least 12 months Have no more than 3 penalty points on your license
Please note: all roles are subject to DBS/Security checks before or upon commencement of employment.

The Package

Competitive salary: 27,000 - 40,000 DOE On-call allowance & overtime opportunities Company vehicle, tools, and uniform provided Ongoing training and career progression in a rapidly expanding business

Why Apply?

You'll be part of a supportive team that values your input, offers real progression, and works on a variety of systems across the South East.

Ideal for candidates based in Basildon, Essex, North Kent, Dartford, Maidstone, Chelmsford, Southend, Brentwood, or surrounding South East areas.

Ready to take the next step in your engineering career? Apply now to join a team where your skills are valued, your development is supported, and your future is bright.

If you don't hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us.

Job Types: Full-time, Permanent

Pay: 27,000.00-40,000.00 per year

Work Location: In person