Job Description

An exciting opportunity has arisen to join our team as Service Engineer, working at our Leeds office.

Thermac is one of the UK'S leading suppliers of asbestos removal equipment for hire. We manufacture and sell equipment, service customer equipment and offer RPE face fitting.

Employing staff across several branches within the UK, operating from an expansive national office and work with blue-chip clients across a wide range of public and private UK industrial sectors.

Salary:

13- 13.50 p/h

Overall purpose of the role:

The Service Engineer will be responsible for the overall maintenance of the hire fleet, cross hire fleet, customer equipment and all company owned equipment and stock associated with the Service department. Delivering a first class, high quality service offering for Hire Equipment and Customer Servicing which positions Thermac as the market leader and the customer's first choice.

Ensuring correct revenue capture, productivity and turnaround targets are met enabling agreed throughput of work volumes are processed on time in full.

Main Duties & Responsibilities

To maintain the hire fleet and associated equipment for the service department to the highest standard and in line with company and legal guidelines To service and repair all equipment (including cross hire and customer's own) in line with schedules. To ensure all charges for customer equipment is approved, captured on work sheets and billed appropriately To ensure work turnaround is in line with company guidelines and completed in date order prioritising when necessary To assist the sales team by promptly identifying damages to hire equipment to ensure charges are raised To carry out a health check analysis on Thermac owned equipment at regular intervals and recommend to Engineering manager a life cycle and future purchase needs To be responsible for own stock provision conducting monthly stock takes ensuring stock is always available with minimum levels set and all stock is fully utilised To keep the syrinx system up to date and accurate for works, hire availability and stock status, test results, etc. To ensure certification of equipment is accurate, up to date and easily traceable To ensure prioritisation of workloads is managed effectively. To identify and implement areas for continual improvement within the Service department To eliminate or reduce lost hires or lost business through effective management of workloads To provide hands on support to other departments in busy periods and absence To provide technical support for sales, marketing and non-engineering roles To attend training and refresher training when required to do so To keep work area tidy, organised, stock correctly located and free from clutter at all times To carry out any other appropriate duties as requested by Senior Management

Health & Safety Duties & Responsibilities

To participate in any communication activities through formal and informal channels on safety matters to ensure that there is a free flow of ideas To ensure all contractors and visitors to site follow correct signing in and induction procedure To ensure that the Thermac safety image is reflected positively through your actions To ensure that you have received the necessary training so that you can competently carry out your duties and responsibilities To acknowledge and accept a personal responsibility for safety To readily raise any concerns over Health & Safety breaches in accordance with Company Procedure You will be required to ensure that safety initiatives are implemented within areas of your control

Experience/Qualifications required:

Electrical and Mechanical engineering qualifications Fault finding - problem solving skills Mechanical aptitude and technical competence Well organised, conscientious and hard working Highly motivated and a self-starter Adaptable and flexible in attitude Good IT skills (Microsoft, syrinx) Customer service focus - ability to identify sales opportunities where appropriate

We are committed to being the leaders in our sector and ensure that we develop our employees to reach their full potential. If you are interested in joining an ambitious forward-thinking business with great opportunities for career development, we would love to hear from you.

Due to the high volume of applications, we are unable to reply to each individual applicant. If you do not hear from us within

four weeks

, then unfortunately your application has not been successful.

We will keep your application on file for six months and we will consider you for future roles within the organisation during this time. Your information will be deleted after six-months. If you wish to be considered for roles after this point, then you will need to re-apply.

The Lexia Solutions Group is committed to being an equal opportunities employer.

Job Types: Full-time, Permanent

Pay: 13.00-13.50 per hour

Benefits:

Company pension On-site parking
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: THSEDE