Job Description

Service Lead
? Swadlincote
? Full-Time, 39 hours per week
? Competitive salary: 26,294.05 per year
Make a Real Difference Every Day
Are you passionate about empowering people with learning disabilities and autism to live fulfilling, independent lives? At Real Life Options, we have an exciting opportunity for a Service Lead to join our team in Swadlincote.
You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan.
What You'll Be Doing
Reporting to the Deputy Manager, you'll:
Lead and oversee daily operations across multiple services
Support individuals to achieve personal goals and live valued lives in their community
Supervise staff, complete rotas, and provide induction as well as ongoing coaching and guidance
Attend and contribute to service user reviews and team meetings
Manage and update support plans and risk assessments
Complete audits (medication, finances, health and safety)
Ensure safeguarding and quality standards are met
Deliver hands-on support when needed, covering shifts including evenings and weekends
Contribute to effective budgetary management of the service
You'll split your time approximately 80% on-shift and 20% on administrative tasks - with flexibility to adapt as service needs change.
You will need to be flexible and able to work various shift patterns including evenings, weekends and also cover sleepovers
About You
We're looking for someone who is passionate, committed, and ready to lead by example. Ideally, you'll bring:
? A Level 2 qualification in Health & Social Care (essential)
? Experience leading or mentoring a team (desirable)
? A valid driver's licence (desirable)
? A person-centred approach to care
? A solid understanding of learning disabilities, autism, and complex needs
If you can say "yes" to 6 or more of the following, we'd love to hear from you:
? Honest
? Caring
? Flexible
? Reliable
? Inclusive
? Passionate
? Good Communicator
? Self-Motivated
? Strong Values
Why Join Real Life Options?
We're a registered charity with a big heart. When you work with us, you're not just starting a job--you're starting a journey where your work truly matters.
We offer a wide range of benefits including:
? 28 days paid holiday (pro-rata)
? Accredited training and development opportunities
? Employer contributory pension scheme
? Health Cash Plan (covering dental, optical, physio & more)
? 10,000 Life Assurance cover
? Employee Assistance Programme (24/7 support including counselling)
? Discounts on shopping, gym memberships & more via Reward Gateway
? Cycle to Work Scheme
? Financial wellbeing tools
? Refer-a-Friend bonus
? Regular staff recognition initiatives
Our Values
At Real Life Options, we live by our core values:
Respect - Honesty - Responsibility - Excellence
We're proud to be an inclusive, equal opportunities employer that values and celebrates diversity. We welcome applications from all backgrounds and can make adjustments throughout our recruitment process to support individual needs.
Ready to Join Us?
If you're ready to take the next step in your care career and make a lasting impact, apply today. Help us create real opportunities and brighter futures for the people we support.
? Please ensure you check your email (including junk/spam folders) for updates on your application.

Skills Required