Job Description

Due to continued expansion of our maintenance business and a partnership with Renault Trucks, we have an exciting opportunity for someone to join the team at A&D Logistics.

This role will be office based and will be a key part of the workshop and it's development. The ideal candidate must have experience in Service & Maintenance industry and will also have experience of dealing with customers, planning, workshop schedules and all aspects of a customer service role.

You will be responsible for assisting the Workshop Manager and other team members in the efficient and smooth operation of the maintenance activities.

Key Responsibilities

Manage proactive and reactive workload. Responsible for the scheduling, monitoring and maintenance of customer service plans and workshop planner Confirming and booking of MOTs, planned and unscheduled work in line with DVSA requirements Updating the workshop planner and any other relevant systems before, during and after any work is undertaken Actively liaise between customer and workshop on progress of all incremental work Ensure accuracy of job documentation received from the workshop To carry out any depot administration tasks as required within your role All aspects of supporting the Workshop Manager and Team Lead to ensure the workshop runs efficiently and accurately Dealing with internal customers such as transport office, drivers and transport manager Maintaining compliance records Working with Parts department to support ordering parts and receiving orders
Role Behaviours and Skills

Able to work in an organised and methodical manner in a fast-moving environment The ability to organise your own work load and have good team skills The desire to deliver excellent customer service To be able to modify your approach in specific circumstances to ensure a positive outcome Attention to detail Flexible and positive approach to changing circumstances and priorities An understanding of operator licence laws and regulations Computer literate Excellent Communication skills
Working hours to be discussed at interview

This position offers a competitive rewards package along with potential 33 days annual leave per year.

Salary - Negotiable depending on experience

Job Types: Full-time, Permanent

Pay: From 27,000.00 per year

Benefits:

Additional leave Company pension Employee discount On-site parking
Experience:

Maintenance Administration: 2 years (required)
Work Location: In person