Job Description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have an exciting opportunity for a Service Manager to join Complex PBS Supported Living Services in Fareham.


The Service Manager will have responsibility for the Management of up to 5 Complex Supported Living placements' within the Active Care Group Complex PBS Supported Living Service, delivering high-quality, person-centred services.


You will lead and manage the day-to-day service, managing the staff team and assessing & collaborating closely with the Operations Manager to ensure individuals live their best life.

What you'll be doing:

To ensure the correct application and monitoring of all relevant statutory legislation including the Health and Social Care Act, Mental Capacity Act, Health & Safety at Work Act, Care Quality Commission Regulations, the Care Act, Environmental Health and employment legislation. To ensure that appropriate systems, processes and staff are in place to maintain safety and wellbeing for the people we support and to achieve the required CQC standards of care and optimise outcomes for each individual. To support the PBS Complex Operations Manager to develop and maintain effective business relationships with potential referrers and commissioners to ensure the service remains at maximum occupancy levels. Ensure that all referrals are assessed and reports are formulated and forwarded to the relevant commissioners in partnership with the Commercial Team. To carryout assessments of individuals as an autonomous practitioner, including those with complex presentations and to use clinical reasoning skills, knowledge of evidence based practice and expertise to determine appropriate treatment plans utilising specialist skills. Direct the recruitment, supervision, and overall management of staff, ensuring a specially skilled PBS informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of the people we support. Monitor staff training needs and statistics to ensure that all staff are trained within the Company's requirements relating to induction and mandatory training, through to individual development training.

What you'll have:

2+ years leadership experience of leading residential or supported living services specifically designed for individuals with complex needs Level 3 in Health and Social Care Previous experience working within residential or supported living services and supporting individuals who display behaviours of concern Experience of supporting individuals with learning disability and / or autism Demonstrable experience of coaching and developing colleagues Experience of working in a fast-paced environment PBS Trainer experience / PBS Qualification is desirable.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

25 days plus bank holidays Birthday off Join the

Active Learning Hub

and benefit from a wide range of e learning and face to face training and development opportunities

Active Reward App

giving discounts and savings on your weekly shop Free 24 hour confidential

Employee Assistance Programme Helpline & App

to support with legal, health, wellbeing, relationship and consumer advice A

Nest Personal Pension

account Access to join a

Medicash Health Plan

for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding

Active Behaviours

via the

Active Awards

programme Enhanced Sick & Maternity Pay benefits

Refer a Friend

Scheme

and earn yourself up to

1000

by recommending someone you know * and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group