Job Description

Service Manager - Atlas Repairs Ltd

Location:

Essex / London Region

Competitive Salary + Benefits (DOE)

Atlas Repairs Ltd is a leading nationwide provider of

tail-lift servicing, repairs and LOLER inspections

. With a fleet of mobile engineers and a reputation for quality, reliability, and fast response times, we are now seeking an

experienced Service Manager

to join our team.

The Role

As Service Manager, you will be responsible for the day-to-day management of our engineering team and ensuring outstanding service delivery to our customers across the region. You will act as the key link between customers, engineers, and the operations office.

Key Responsibilities

Manage and support a team of mobile service engineers Oversee daily job allocation, scheduling, and engineer productivity Ensure all work meets company standards and complies with LOLER and H&S regulations Act as main point of contact for key customers Monitor job status, service quality, and response times Support training, mentoring, and performance management of engineers Work closely with Head Office to improve processes and service delivery

About You

Proven experience in a

service management or workshop management role

(HGV / tail-lift / commercial vehicles preferred fork lift mechanical handling ) Strong leadership and people-management skills Technical knowledge of hydraulic / mechanical / electrical systems an advantage Excellent communication and customer service skills Ability to work under pressure and solve problems quickly IT literate with good organisational skills

What We Offer

Competitive salary (negotiable depending on experience) Company vehicle options, laptop & phone Opportunity to work within a fast-growing nationwide business Ongoing training and career progression Supportive team environment
Job Type: Full-time

Pay: 45,000.00-56,625.63 per year

Benefits:

Company pension Gym membership Life insurance On-site parking Private medical insurance
Application question(s):

Do you have experience managing engineers in a Service Manager, Workshop Manager, or similar role. Are you authorized to work in the UK
Work Location: On the road