Job Description

An exciting opportunity has arisen for a Service Manager for the Plastic Surgery, Burns & Vascular Surgery Services this role provides operational support and leadership to the services which are based across several hospital sites.
The Service Manager will provide day-to-day operational management support for the Plastic Surgery, Burns & Vascular Surgery Services lead the administration teams as well as support the General manager and Clinicians with project management and service improvement initiatives.
They will also support the development and implementation of projects to improve service delivery and patient experience in key areas and will help to ensure that performance and quality targets are met.
Main duties of the job
In conjunction with the General Manager, SDU Lead, and Matron the post-holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objective's and standards.
The Service Manager is responsible for working with the General Manager to ensure the efficient and effective day-to-day running of the Clinical Services and delivering key quality, performance and financial plans, achieving key service improvements within the service and line managing appropriate staff within designated clinical units.
The post-holder is a key member of the Clinical Directorate management team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.
The post-holder will be responsible for providing timely, efficient and effective operational management support, with the overall aim of ensuring that services are responsive and provided to the highest possible clinical and performance standards.
About us
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

Details
Date posted
04 September 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
47,810 to 54,710 a year per annum (pro rata for part time)
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
434-SCC7374483
Job locations
Amersham Hospital/Stoke Mandeville
Aylesbury
HP21 8AL
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential

• Education and training to degree level or equivalent

EXPERIENCE
Essential

• Recognised leadership and/or management qualification or equivalent

SKILLS, ABILITIES & KNOWLEDGE
Essential

• Contributing to improvements in service standards and patient experience
• Monitoring compliance with local and national performance and quality targets
• In depth knowledge of elective admissions including theatre scheduling of managing booked admissions.
• Experience of managing a large team cross site for both admin and support staff
• Knowledge and experience of validation processes
• Suggesting innovative and lasting solutions to problems and difficulties
• Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
• Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
• Ability to analyse and interpret complex and varied information in order to identify issues and solutions to
• Ability to write management reports and on key performance and service issues
• Understanding of the importance of good Human Resources practice
• Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
• Ability to motivate staff to deliver the best for patients

Desirable

• Experience of budget and resource management
• Experience of working with patients and the public to develop and improve services

SPECIAL CIRCUMSTANCES
Essential

• Willing and able to travel between sites and elsewhere, as required by the post

Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential

• Education and training to degree level or equivalent

EXPERIENCE
Essential

• Recognised leadership and/or management qualification or equivalent

SKILLS, ABILITIES & KNOWLEDGE
Essential

• Contributing to improvements in service standards and patient experience
• Monitoring compliance with local and national performance and quality targets
• In depth knowledge of elective admissions including theatre scheduling of managing booked admissions.
• Experience of managing a large team cross site for both admin and support staff
• Knowledge and experience of validation processes
• Suggesting innovative and lasting solutions to problems and difficulties
• Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
• Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
• Ability to analyse and interpret complex and varied information in order to identify issues and solutions to
• Ability to write management reports and on key performance and service issues
• Understanding of the importance of good Human Resources practice
• Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
• Ability to motivate staff to deliver the best for patients

Desirable

• Experience of budget and resource management
• Experience of working with patients and the public to develop and improve services

SPECIAL CIRCUMSTANCES
Essential

• Willing and able to travel between sites and elsewhere, as required by the post

Skills Required