Job Description

Closing Date: 12/06/25 at 5:30pm

Location: Hertfordshire, on-site with travel across sites in Hertfordshire

Salary: 32.622 pa, plus on-call payments

Report to:

Director of Operations

Responsible for:

Staff within Safe Accommodation

At Safer Places our team is our most important resource and asset. Having a highly competent survivor focused, experienced and resourceful team is key to delivering a high-quality service. We are committed to supporting our staff and to providing continued professional development and offer an excellent range of training and qualification packages.

We value diversity and recognise the strengths that different life and work experiences bring and welcome applications from people of all work and educational as well as all other backgrounds and cultures.

Main purpose:

The postholder will support the Director of Operations to support, motivate and develop staff in safe accommodation to enable them to deliver a client led, trauma informed, safe and diverse service.

Role Specific:

Management of all safe accommodation services in Hertfordshire Management of:
a. Senior Practitioners.

b. Administration Support Officer.

c. Specialist Drugs and Alcohol Practitioner working with partners to meet the needs of the clients.

d. Physical and Mental Health IDVA who will provide the Tier 3 support to clients.

Working in partnership with statutory and voluntary agencies, ensuring that safety is kept central to multi-agency work and the response to domestic abuse. Management of in reach services providing activities and therapies to clients. Assessing and monitoring the quality-of-service delivery so clients receive safe and appropriate client led support and that their voice is evident throughout. Ensuring the safe accommodation contract is delivered in line with the terms and conditions of the contract. Ensuring compliance with H&S within the safe accommodation.

General

Effectively manage your workload, yourself and your personal development Contribute to the co-ordination of the work of the wider team to ensure delivery of priorities agreed with your manager Demonstrate total professionalism, propriety, and value diversity Make a positive contribution to team working and communicate effectively with the commissioners, partners and colleagues Be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals Take part in the out of hours rota

Essential Experience and Knowledge:

Experience of managing safe accommodation services Experience of multi-agency working Experience of managing staff Knowledge of a variety of computer packages, including databases Proven ability to communicate effectively both in writing and verbally

Skills and Knowledge:

Knowledge of a variety of computer packages, including databases Proven ability to communicate effectively both in writing and verbally

Qualifications

IDVA or ISVA Qualification

OTHER ESSENTIAL REQUIREMENTS

Car driver with access to vehicle Subject to Enhanced DBS Check Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager

Benefits:

Competitive salary

28 days annual leave plus public/bank holidays. Pro-rata for part-time employees

Pension Scheme

Occupational sick pay (on completion of probation)

Access to Bupa Healthy Minds Support Service

Cycle to work Scheme (on completion of probation)

Blue light card

Upon receiving an offer:

All staff must complete a DBS disclosure due to the nature of our services. We are legally bound to check the eligibility of all candidates to work in the U.K. As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence, Insurance and MOT certificates before you start work. We will require two satisfactory references, one of which should be from your most recent/current employer.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

Job Type: Full-time

Pay: 32,622.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme Sick pay
Schedule:

Monday to Friday
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: SMSA120625