Job Description

Service Manager - Supported Living (Wolverhampton & Sandwell Area)

We are looking for a fantastic

Service Manager

to oversee the day-to-day running of an established supported living business. Our scheme is based in Wolverhampton and the Sandwell area. You will join an established provider specialising in supported living and residential care for young adults aged 16 years and above with learning disabilities, mental health diagnoses, and complex behaviours.

Working closely with the senior management team, this is a

non-registered role

where you will oversee the operational responsibilities for your service. This includes care and support planning, recruitment, mentoring, staff supervisions and management, rota management, and liaising with external agencies.

You will be a

hands-on manager

, willing to go the extra mile for your service and the people you support. You and your team will ensure the quality of your service and the care delivered is outstanding, driving positive outcomes and maintaining a homely, welcoming environment.

PLEASE NOTE: Our clients have complex mental health conditions, including forensic backgrounds and dual diagnoses such as schizophrenia. The level of support ranges from 1:1 to 4:1, and some clients are transitioning from secure units. DO NOT APPLY if you are unable to work with individuals with complex mental health needs and forensic histories.

Requirements:

To be considered for this exciting opportunity, you

must

:

Have proven experience in supported living for young adults (16+) with learning disabilities, forensic mental health conditions, and complex behaviours. Possess

extensive knowledge of CQC regulations and compliance

. Demonstrate the ability to

lead and manage teams

, and work effectively with external agencies. Be

robust, compassionate

, and able to

think on your feet

. Have

extensive experience

working with individuals with

challenging behaviours

and in

forensic mental health

settings. Hold a

Level 5 qualification in Health and Social Care Leadership and Management

, or be currently working towards it. Have a

full UK driving licence

and access to your own vehicle. Be

flexible

and willing to share

on-call duties

.
We are looking for someone who can

lead from the front

, inspire and develop their team, and ensure the highest quality of care and support is provided to our clients.

Job Types:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 25,311.27-48,650.57 per year

Work Location: In person