Job Description

Role: Service Office Administrator

Location: Cheddar, Somerset

Type: Full-Time, Permanent

Are you looking to join a growing, forward-thinking company where your contributions will have real impact?

We are AllWater Technologies Ltd, an established, fast-expanding and internationally trading Water Treatment Company based in the heart of Somerset. With a reputation for innovation, reliability, and outstanding service, we support a wide range of industrial and commercial clients across the UK and beyond. As we enter an exciting new phase of growth, we're looking for a Service Office Administrator to strengthen our dynamic Service Team.

The Role

This is a varied, hands-on role ideal for someone who thrives in a fast-paced environment and enjoys working as part of a collaborative, supportive team. You will play a key role in ensuring the smooth day-to-day running of our service operations. Responsibilities will include:

- Providing general administrative assistance across the Service Team and beyond

- Assisting with coordination of deliveries and collections alongside planned engineers visits

- Processing purchase orders documentation

- Co-ordination of instrument calibration

- Scanning & uploading of documentation

- Booking accommodation and making travel arrangements as required

- General filing

- Supporting additional administrative duties as required

What We're Looking For

We're a team that takes pride in what we do - and we're looking for someone who shares that mindset. To succeed in this role, you'll ideally bring:

Excellent communication skills (both written and verbal)

Strong organisational abilities and attention to detail

A customer-first approach and a passion for delivering quality service

Solid experience with Microsoft Office (Word, Excel, Outlook)

Proven ability to manage multiple tasks and stay calm under pressure

Experience in a busy, multi-functional administrative role

What We Offer

We believe in investing in our people. You'll benefit from:

A competitive salary

Profit-Related Bonus Scheme

23 days holiday (rising to 25 with length of service) + 8 Bank Holidays

Workplace Pension Scheme

Full training and ongoing development

A supportive and friendly work environment

Free workwear and on-site parking

Regular social activities and team events

The opportunity to be part of an ambitious, inclusive, and growing company making a real difference in sustainable water solutions

Hours: 35-40 hours per week

If you're ready to bring your skills to a company with momentum and a clear sense of purpose, we'd love to hear from you.

Please send your CV to: HR@allwatertech.co.uk

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Reference ID: Service Office Administrator