Job Description

Are you passionate about motorcycles and enjoy working in a fast-paced, customer-focused environment? AMS Motorcycles in Tewkesbury is looking for a motivated and detail-oriented

Service & Parts Administrator

to join our team.

About the Role

As a key member of our

busy service and parts desk

, you'll play a vital role in delivering outstanding customer service while ensuring the smooth running of parts sales and workshop admin. This is a varied, hands-on role perfect for someone who enjoys a mix of customer interaction, admin, and logistics.

Key Responsibilities

Greet and assist customers at our front desk, both in person and via phone/email Process and dispatch web orders from our

mail order website

Send parts via DPD and other couriers Support the service team with booking jobs and maintaining accurate records Advise customers on parts and accessories Coordinate parts ordering and returns with suppliers Maintain a clean and efficient front-of-house area

What We're Looking For

Previous experience in a customer-facing role or retail/service admin preferred Strong organisational skills and attention to detail Confident communicator with a proactive, friendly approach Good computer skills and the ability to learn new systems quickly A genuine

interest in motorcycles and all things moto is a real bonus

Ability to work both independently and as part of a team

What We Offer

Competitive salary of

21,000 - 26,000

, depending on experience 37.5-hour working week:

Monday to Friday, 8:30am - 5:00pm (30-minute lunch)

No weekend work

Staff discount on parts and accessories Supportive, friendly team environment with room to grow
Ready to join the ride?

Apply now

with your CV and a short cover letter telling us why you'd be a great fit for AMS Motorcycles.

Job Type: Full-time

Pay: 21,000.00-26,000.00 per year

Benefits:

Employee discount On-site parking
Schedule:

Monday to Friday
Work Location: In person