Job Description

Job opportunity

Service Sales Manager - Refrigeration Systems

==================================================


GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.



Why join GEA

Job information

Reference Number

JR-0035984

Job function

Service

Position type

Full time

Site

Leacroft Road, Warrington, Cheshire Cheshire WA3 6JF


Your responsibilities and tasks:
We are seeking a Service Sales Manager with a strong background in refrigeration systems to manage and grow key accounts, identify new business opportunities, generate service project proposals, and ensure customer satisfaction. This role focuses on account management, revenue growth, and technical service proposals, while delivering exceptional customer experiences.


This role can be based anywhere in the UK.

Revenue Growth: Explore new markets, partnerships, and service project opportunities to drive revenue. Customer Satisfaction: Build and nurture strong client relationships, ensuring customer needs are met or exceeded while aligning with organisational policies. Technical Solutions: Prepare and deliver technical solutions and proposals, particularly for industrial refrigeration systems. Service Projects: Develop quotations and oversee service opportunities that enhance customer value. Account Management & Growth: Manage nominated key accounts, maintaining existing business while identifying opportunities for growth and service expansion.

Key Competencies:

Drive for Results: Consistently achieve goals and push for successful outcomes. Customer Focus: Prioritise customer needs, exceed expectations, and build long-term relationships. Strategic Agility: Anticipate market trends, create actionable strategies, and align decisions with organisational goals. Trust & Integrity: Demonstrate reliability, responsibility, and a high level of professionalism. Motivating Others: Create a positive work climate, engage team members, and share ownership of success. Business Acumen: Understand market dynamics, develop innovative solutions, and inspire organisational growth. Technical Knowledge: Apply expertise in refrigeration systems, problem-solving, and technical proposals
Your profile and qualifications:

Minimum Level 3 in Industrial Refrigeration & air conditioning. Strong understanding of refrigeration fundamentals, service, and maintenance of industrial refrigeration systems. Experience in: Industrial & Commercial refrigeration systems, design, and application Ammonia pump systems and Ammonia/Glycol systems Solution-based technical proposals Energy efficiency improvements Proficiency in Microsoft Office Suite. Strong analytical and problem-solving abilities. Excellent communication skills (oral and written). Effective planning, negotiation, and networking skills. * Self-confidence, people management skills, and a professional, approachable demeanour.