Job Description

About BUBIC

BUBIC (Bringing Unity Back Into the Community) is an award-winning, peer-led substance misuse service. We support individuals affected by drug and alcohol dependency, homelessness, and social exclusion. We believe in the power of lived experience, harm reduction, and compassionate community engagement.

About the Role

We're looking for a calm, committed, and experienced Team Leader to oversee our

night outreach service

. This role is ideal for someone with experience in

homelessness, addiction, or mental health services

, who enjoys

leading a small team

, working directly with vulnerable people, and making an impact on the streets of North London.

This is a hands-on, in-person leadership role during our

Wednesday and Friday night shifts (5pm-12am)

.

What You'll Do

Lead the outreach team

during evening/night shifts, providing support, supervision, and real-time decisions to keep everyone safe and supported. Coordinate

van pick-ups and outreach routes

, ensuring individuals who use drugs and/or are sleeping rough are safely assisted and supported. Offer

harm reduction support

and advice to people in crisis, ensuring a non-judgmental, person-centred approach. Facilitate and support

group activities or conversations

where appropriate, to build trust and promote recovery. Ensure

referrals and follow-ups

are made to daytime or external services. Keep clear, confidential records of support provided, issues raised, and safeguarding concerns. Lead debriefs with your team and promote a healthy working culture. Work closely with local services to provide joined-up support and build positive partnerships.
Key responsibilities

1. Team leadership and supervision- Provide ongoing guidance and motivation, and foster a collaborative and supportive environment. Conduct regular team meetings, debriefs, and one-to-one support to promote staff development and maintain wellbeing, offering regular feedback and coaching.

2. Rota & shift management- Develop, manage, and update the staff rota to ensure sufficient coverage for all shifts, especially during peak hours.

3. Service delivery & coordination- Facilitate group activities that promote wellbeing, encourage personal development, and foster peer support. Coordinate the safe and effective delivery of outreach services.

4. Record-Keeping & Reporting- Ensure accurate and timely documentation of all interactions with service users, including case notes, referrals, and incident reports.

5. Health, Safety, and Safeguarding- Ensure that all team members adhere to health and safety protocols, especially in emergency situations or high-risk scenarios. Monitor the safeguarding of all service users, responding swiftly and appropriately to any concerns or incidents of harm.

6. Collaboration & Partnership- Work closely with external organisations and agencies to build a network of support for service users.

About You

We're looking for someone who:

Has

experience leading or supervising a team

, especially in a setting related to homelessness, addiction, mental health, or social care. Is confident supporting people in crisis and understands

harm reduction

principles. Is

empathetic, calm under pressure

, and able to make quick, safe decisions on the ground. Has excellent

verbal communication

and clear written record-keeping skills. Is comfortable leading

small group sessions

or peer support-style activities. Holds a

full UK driving licence

and is comfortable driving at night. Is committed to promoting

diversity, inclusion, and trauma-informed support

.
Desirable (but not essential):

Qualifications in addiction, social care, or mental health. First Aid training or other relevant certificates. Experience working in peer-led or outreach services.
Why Work With Us?

At BUBIC, we don't just support people, we

walk alongside them

. You'll join a supportive team that values lived experience, champions harm reduction, and believes in second chances. This role is a chance to lead meaningful frontline work in a unique, evening-based setting, while making a real difference in the lives of some of London's most vulnerable people.

Job Type: Part-time

Pay: Up to 20.00 per hour

Expected hours: 14 per week

Work Location: In person