Job Description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Service User Engagement Worker to join our Liaison & Diversion team in South Yorkshire.



We believe in putting service users first, regardless of the environment or their history. Individuals that come into contact with the criminal justice system make up some of the most vulnerable and marginalised groups in society and access to and delivery of their health care needs is often difficult and within complex circumstances. Practice Plus Group prioritises lived experience as part of its service offer. Therefore, the organisation is seeking to recruit those with lived experience of the criminal justice system to offer trauma-informed peer support to its service users.

Hours -

Monday to Friday; 9am - 5pm

20 hours per week

18 month fixed term contract

Salary-

This position is part time & fixed term, you will receive a salary of 24,500 to 28,500 FTE, depending on experience

Location-

Across South Yorkshire Region
DL & Own vehicle - Desired


We are aware that applying and interviewing for jobs can sometimes be a daunting experience. We are therefore going to be offering a drop-in session at our

Doncaster Hub -

DN4 5HZ

on 2nd October

in which you can find out more about the role, how to apply, and what to expect at interview.

During this drop-in session, you will have the opportunity to meet some of our service user engagement team and ask them questions. If you would like a phone call, you can phone our service user engagement lead, Connor, on 07811939920 for a chat and to ask any questions you may have. We hope to see you soon and look forward to your application!

Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

What you'll be doing

As a Service User Engagement Worker , your responsibilities will vary. You will:


Be part of an extended team working across a Liaison & Diversion and Reconnect service. The key principles of the role are to use lived experience of the criminal justice system to help engage some of the most vulnerable service users when leaving prison. be involved in the daily support of children and/or adults, including those from hard-to-reach communities to engage and navigate through the Criminal Justice System. The role is to support the service user in accessing support to address the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues. You will help to build a relationship of trust with service users and understand the importance of empowering them, assisting service users to enable them to achieve their personalised support outcomes.


How will we support you?


Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

What we'll look for in you

Practice Plus Group are the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved.



Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values:


we treat patients as they would like to be treated we act with integrity we embrace diversity we strive to do things better together

Qualifications and skills required:

Lived experience of criminal justice system Relevant volunteering experience - criminal justice system, supporting role Level 2 peer mentor training qualifications- desired Be responsible and able for personal learning and development and undertake appropriate training, both mandatory and optional to increase knowledge, skills and awareness Able liaise with external agencies as required To identify and facilitate diversionary measures by working collaboratively with service users and other members of the Liaison & Diversion team.

Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.