, ensuring seamless coordination between client stakeholders and the delivery team.
Key Responsibilities:
Serve as the
primary liaison
between the client and internal teams for all project-related activities.
Lead and manage end-to-end delivery of
ServiceNow BAU, Integration, Implemetation and Dev project
, ensuring adherence to timelines and quality standards.
Provide
technical leadership
and guidance on ServiceNow modules, including
ITSM, ITOM, and ITAM
.
Collaborate with cross-functional teams to ensure smooth implementation and support.
Manage stakeholder expectations and provide regular status updates.
Identify risks, issues, and dependencies, and implement mitigation strategies.
Required Skills & Experience:
Hands-on development experience
in ServiceNow, including scripting and customization.
Strong knowledge of
ServiceNow modules
: ITSM, ITOM, ITAM.
Proven experience in
Integration and implementation of various ServiceNow modules
Project delivery experience
with ability to manage scope, timelines, and resources.
Excellent communication and stakeholder management skills.
Ability to work independently as the
single point of contact
at client location.
Familiarity with
Agile methodologies
and ITIL processes.
Preferred Qualifications:
ServiceNow Certified System Administrator or Implementation Specialist.
Experience in managing
large to Mid-scale ServiceNow implementations
.
* Exposure to cloud platforms and integration tools.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.