Job Description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.





More about your role

As a Services Coordinator, you'll be responsible for the smooth day-to-day running of Retirement housing developments, ensuring properties are safe, well-maintained, and managed in line with policies and procedures. You'll carry out regular health and safety checks, support tenancy compliance, maintain accurate records, and act as the main point of contact for customers. You'll help coordinate communal facilities, report and resolve issues promptly, and manage basic financial tasks such as collecting payments. You'll also support engagement activities that promote community use of the development and help deliver a responsive, customer-focused service to our older adults.



More about you

You're organised, approachable, and confident managing varied tasks independently. With strong communication and customer service skills, you take a proactive approach to problem-solving and enjoy working with people. You have a solid understanding of health and safety in the workplace, are comfortable using digital systems, and can manage records with accuracy. You're committed to delivering high-quality housing and property services, ensuring customers feel safe, supported, and well-informed in their homes.


You will be covering East Lothian, Midlothian and Edinburgh so a driving license and access to a car is essential




Benefits



We are a large diverse and ambitious business, which will give you all the challenge you could wish for.



We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:


Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs - up to 500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more
What's next?



If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk



If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.



Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.



If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.





If you are a recruitment agency please note we operate a PSL and do not take cold calls


At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.



We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.



By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.