Job Description

You will be responsible for the day-to-day running of the Electricity Settlement team, with a strong focus on developing team members, driving process improvements, and ensuring high performance against internal and industry KPIs.


The role spans both our Non-Half Hourly (NHH) and Half Hourly (HH) portfolios and plays a critical part in supporting our business as we prepare for qualification under the new Market-Wide Half Hourly (MHHS) settlement reforms. You will lead a team of operations executives, manage training, performance and wellbeing, and maintain strong working relationships with internal stakeholders and external partners including metering agents, third-party intermediaries (TPIs), system developers, and regulatory bodies such as Elexon, Ofgem, and the Department for Energy Security and Net Zero (DESNZ).


In addition to people leadership, you'll take a hands-on role in analysing meter portfolios to identify Smart Meter opportunities, supporting strategic projects, and continuously seeking operational efficiencies. You'll play a lead role in preparing for and managing industry audits.

What skills/experience do I need to be successful?

You should have experience in the energy industry with a solid understanding of the Electricity industry and Customer related processes; Worked with computers, experience with Microsoft Office packages and can demonstrate a strong level of computer literacy; Acute eye for detail ensuring all work is performed with the highest levels of accuracy and all required forms of due diligence are upheld; A proficient level of understanding of the various NHH and HH settlement runs and be comfortable to consult with external parties including regulatory bodies; Demonstrated ability to lead and develop a team of staff members.

What sets us apart?

Global Impact:

With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

Flexible Working:

Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.

Commitment to Diversity and Inclusion:

We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human - no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.


Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.


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