Job Description

SFI Insurance Technical Lead
London | Hybrid working (2 Days Onsite)
12 Months CONTRACT | Inside IR35
iO Associates has partnered with a global leader in digital consulting and is seeking an experienced SFI Insurance Technical Lead to drive end-to-end Salesforce Industries (Vlocity) delivery within the Insurance sector. You will lead technical design, oversee build quality, guide cross-functional teams, and act as the subject matter expert across complex SFI Insurance Cloud programmes.
Key Responsibilities:

• Lead technical design and delivery across the full SFI Insurance lifecycle: Product Admin, Quoting, Policy Admin, FNOL, Claims, Contract & Enrolment, Calculation Matrices.
• Hands-on configuration and development using OmniStudio (DataRaptors, FlexCards, OmniScripts, Integration Procedures) and the Ratings Engine.
• Oversee multiple technical workstreams, ensuring engineering best practices and high-quality deliverables.
• Run technical workshops, support requirement refinement, and translate business needs into scalable SFI architectures.
• Mentor onshore/offshore developers and provide guidance on solution design, performance, and system optimisation.
• Make sound architectural decisions aligned with platform capabilities, limitations, and delivery timelines.
• Contribute to Agile delivery cycles, including build, testing, deployments, and documentation.
• Support presales activity and internal knowledge-sharing initiatives.

Requirements:

• Strong Salesforce Industries (Vlocity/SFI) experience within the Insurance sector (Must Have)
• 7+ years Salesforce/SFI experience with at least 2 years in a Technical Lead role.
• Hands-on Salesforce development (Apex, APIs, LWC, Triggers).
• Proven delivery of SFI Insurance Cloud implementations across quoting, policy, claims, and rating.
• Strong hands-on OmniStudio expertise: DataRaptors, FlexCards, OmniScripts, Integration Procedures, Rating Engine.
• Excellent communication skills with the ability to challenge and guide stakeholders.
• Experience leading Agile delivery teams across multiple concurrent projects.
• Certifications preferred:

• SFI Insurance Cloud
• SFI Platform Developer / Consultant
• SFI CPQ or Salesforce CPQ / Apttus CPQ
• Salesforce Admin / Developer / Architect certifications

This is an exceptional opportunity to join one of the world's largest consulting organisations and contribute to a high-impact Salesforce transformation for a top-tier insurance client. If you're passionate about leading high-impact SFI Insurance Cloud programmes and want to take on a technically strategic role, please reach out at

Skills Required