Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
Accounts Payable Department - Area Support Analyst [Payments]
Are you someone with excellent attention to detail and accuracy? Do you have experience of working in an accounts payable department? Do you thrive when working in a fast-paced environment managing several important tasks at once? If so, we have the perfect job for you!
We are looking for someone who can help oversee and support the work of a team who process payments and follow strict policies and procedures. Ideally you will be able to problem solve and demonstrate attention to detail within a fast-moving financial environment.

• Salary: circa 27,000 per annum (Band 5)
• Contract Type: Permanent
• Location: Square One | 4 Travis Street | Manchester M1 2NY - we are currently taking a hybrid working pattern and you will be required to work from the office at least 3 days per week.
• Closing date: Friday 21st November - late applications will not be accepted.

About the role (External)
About Shared Services and the role:
Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance and helpdesk support
On the Payments Team, we make payments to suppliers, employees and local authorities as well as our neighbours who live alongside the railway (for example landowners) or passengers who use our managed stations.
We're looking for a dedicated individual to join our Payments team at Network Rail in a fast-paced environment where accuracy and attention to detail are essential. The role involves managing multiple tasks simultaneously, putting the customer at the heart of what we do. The Payments team process 12bn of transactions annually, so we need someone who takes pride in getting it right every time. The position demands a strong ability to juggle responsibilities and deliver consistently under pressure.
Main Responsibilities:

• Supporting the various payment activities of the team in a target driven environment in order to meet defined KPIs and SLAs
• Acting as the team's subject matter expert in relation to payment escalations or finding solutions to process non-standard or complex payment requests and queries
• Supervising and authorising the work of the team by checking transactions which have been processed in multiple payment systems
• Ensuring Network Rail policies and procedures are being followed to mitigate fraud and maintain good financial control
• Working collaboratively with internal teams to ensure compliance to HMRC / tax regulations and helping to share knowledge and understanding
• Acting as a second line support contact for query management, aiding the helpdesks in answering more complex queries
• Building knowledge and understanding within the team of the processes undertaken and ensuring each one is documented then kept updated in line with current practice
• Challenging current processes to help reduce waste and supporting root cause analysis to help reduce errors to drive continuous improvement

What are we looking for?

• Experience of managing improvement projects and processing high volume activity
• Exceptional customer focus/engagement/stakeholder management skills
• Proven influencing, networking and stakeholder management skills at senior management level.
• Experience working at a similar level within an Accounts Payable environment
• Excellent communication skills

What could set you apart when applying?

• Knowledge of any related subject areas for example the Construction Industry Tax scheme
• ORACLE eBusiness Suite or Horizon experience
• Payments application experience

Please see the job description attached for further information such as essential and desirable skills.
How to apply (External)
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles
How to apply
Click 'Apply now' to submit your application.

• Salary: 27,000 per annum circa
• Closing date: Friday 21st November - late applications will not be accepted. Please note this role may close early in the event of a high number of applications.

At Network Rail, people matter. You'll be part of a team that values your contribution and supports your growth. Your work will directly impact the development of future railway professionals and help us achieve our goal of getting everyone home safe every day
You will have development opportunities, access to training and enjoy a range of employee benefits, such as up to 28 days annual leave, rail travel subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more
If you would like to speak the Resourcing Team, please contact
If you would like to know more about the role, please contact
If you would like any reasonable adjustments support during your application or throughout the recruitment process, please do not hesitate to contact the Resourcing Team who will happily assist.
Below are some examples of adjustments we can make:
Changing a provision, practice or 'the way things are done' for example, we can give candidates extra time to complete online, tasks or interviews as needed.
Changing a physical feature of our workplace for example, office/room layout can be adapted to accommodate individual needs.
Providing extra equipment or assistance for example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.
There are lots of other adjustments we can consider, please just ask!
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Skills Required